JADE JONES
Atlanta,Ga
Summary
Experienced Registered Pharmacy Technician with a strong background in retail pharmacy. Exceptionally accurate in packaging prescriptions and ensuring precision in every task. Proven track record of implementing effective processes to enhance overall productivity. Committed to delivering superb customer service, prioritizing client satisfaction, and fostering long-term loyalty and retention.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician 1 Prn
CHOA
Atlanta
01.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Counted, measured, and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Pharmacy Technician
CVS Pharmacy
Atlanta, Ga
01.2022 - Current
- Assist the pharmacist in the preparation and distribution of medications, maintaining the drug inventory, and maintaining patient and pharmacy records in a manner consistent with all federal, state, and local laws and regulations, as well as pharmacy policies and procedures
- Counted and labeled prescriptions with correct item and quantity.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Collected co-payments or full payments from customers.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Streamlined prescription processing with accurate data entry and verification of patient information.
Pharmacy Technician
Publix Pharmacy
Atlanta, Ga
02.2021 - 01.2022
- Assist the pharmacist in the preparation and distribution of medications, maintaining the drug inventory, and maintaining patient and pharmacy records in a manner consistent with all federal, state, and local laws and regulations, as well as pharmacy policies and procedures
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Pharmacy Technician
Walmart Pharmacy
Atlanta, Ga
08.2020 - 02.2021
- Assist the pharmacist in the preparation and distribution of medications, maintaining the drug inventory, and maintaining patient and pharmacy records in a manner consistent with all federal, state, and local laws and regulations, as well as pharmacy policies and procedures
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Education
High School - undefined
Bainbridge High School
05.2015
Skills
- Prescription Processing
- Pharmaceutical Calculations
- Medical & Pharmaceutical Calculations
- Drug Classifications & Saftey
- Medication Inventory Managment
- FDA Compliance
- Medicare, Medicaid, & Insurance Claims and Processing
- Customer Service & Relationship Building
- Patient Care & Interaction
LANGUAGE SKILLS
English
Spanish
Hobbies and Interests
Cooking, Traveling, Podcasting, Yoga, Writing, Volunteering, Learning different laugauges
Timeline
Pharmacy Technician 1 Prn
CHOA
01.2024 - Current
Pharmacy Technician
CVS Pharmacy
01.2022 - Current
Pharmacy Technician
Publix Pharmacy
02.2021 - 01.2022
Pharmacy Technician
Walmart Pharmacy
08.2020 - 02.2021
High School - undefined
Bainbridge High School