Jade Key
Baltimore,MD
Summary
Authorized to work in the US for any employer. With a strong track record of success in maintaining cleanliness, caregiving and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic electronic scanners & POS systems. Excellent work performance in individual and team roles combined with superior attendance record.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Environmental Care Associate
John Hopkins Hospital
01.2023 - Current
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Remained alert to problems or health issues of clients and competently responded.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Picker, Packer, Sorter & Returns
UnderArmour Warehouse
05.2022 - 12.2022
- Worked fast to meet assigned daily picking quotas.
- Used RF scanners to track orders and verify accuracy.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Scanned and verified UPC codes for all products to aid in identification.
- Established and maintained positive relationships with customers and vendors through excellent customer service.
- Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.
- Assessed and sorted items into containers or designated areas according to classification, size, and condition.
Food and Beverage Cashier
Royal Farms
09.2020 - 07.2021
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Accurately handled cash register transactions while providing excellent customer service.
- Utilized proper PPE and followed food-preparation safety and sanitation guidelines to reduce risks.
- Assisted counter staff in packing ready orders and distributing to customers.
- Greeted over 70-100 customers per day and communicated effectively to obtain accurate orders.
- Replaced CO2 tanks and soda syrups when depleted.
- Inventoried par stock levels in coolers and racks.
Coach
1stTeamStaffing(Operation Christmas Child)Seasonal
11.2020 - 12.2020
- Developed relationships with Parents & their Child/ Children to provide ongoing support and encouragement.
- Offered constructive feedback to coworkers & clients to help reach goals.
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
- Provided guidance to clients & coworkers in overcoming challenges and identifying opportunities.
- Developed and maintained network of professional resources to refer clients to.
CNA/Caregiver
Peak Healthcare At Patapsco
02.2020 - 06.2020
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Transported patients between rooms and appointments or testing locations.
- Followed directions of licensed nurses to administer medications and treatments.
Cashier
Chipotle Mexican Grill
04.2015 - 02.2020
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Education
High school diploma - Development, Nursing, General Studies
Morgan State University
1700 E Cold Spring Ln, Baltimore, MD 21251High School Diploma -
Cristorey Jesuit Highschool
420 S Chester St, Baltimore, MD 2123106.2019
Skills
- Caregiving
- General Housekeeping
- Customer Care
- Strong Analytical and Problem-Solving Skills
- POS System Operations
Certification
- First Aid/CPR Certified
CPR Certified
Received in the Fall of 2022
Timeline
Environmental Care Associate
John Hopkins Hospital
01.2023 - Current
Picker, Packer, Sorter & Returns
UnderArmour Warehouse
05.2022 - 12.2022
Coach
1stTeamStaffing(Operation Christmas Child)Seasonal
11.2020 - 12.2020
Food and Beverage Cashier
Royal Farms
09.2020 - 07.2021
CNA/Caregiver
Peak Healthcare At Patapsco
02.2020 - 06.2020
Cashier
Chipotle Mexican Grill
04.2015 - 02.2020
High school diploma - Development, Nursing, General Studies
Morgan State University
High School Diploma -
Cristorey Jesuit Highschool