Jade Krueger-Jones
Wichita,KS
Summary
Detailed Customer Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Infant Building Management/Preschool Teacher
All About Kids Childcare
Wichita, KS
02.2022 - Current
- Introduced learning activities and imaginative play to teach children to explore.
- Collaborated with colleagues to brainstorm ideas for classroom activities.
- Supervised circle time, free play, outside play and learning and developmental activities.
- Communicated regularly with parents regarding their child's progress or behavioral issues.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Adapted instructional methods based on individual student needs.
Assistant Manager
Enterprise Rent-A-Car
Moore, OK
04.2016 - 12.2019
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Provided exceptional customer service by responding to inquiries and resolving complaints.
- Set clear expectations and helped employees pursue optimal paths for achieving each target.
- Evaluated employee job performance and motivated staff to improve productivity.
Education
Bachelor of Arts - Criminal Justice
Wichita State University
Wichita, KS05-2015
Skills
- Training and Mentoring
- Talent Development
- Training and Mentoring
- Quality Assurance
- Time Management
- Loss Prevention
- Staff Training
Qualifications
- Management and Leadership
- Customer Service
- Coaching and Training
- Conflict Resolution
- Process Improvement
References
References available upon request.
Timeline
Infant Building Management/Preschool Teacher
All About Kids Childcare
02.2022 - Current
Assistant Manager
Enterprise Rent-A-Car
04.2016 - 12.2019
Bachelor of Arts - Criminal Justice
Wichita State University
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