Jonathan Iturbide
Kansas City,KS
Summary
Results-driven professional equipped with background in supporting operational workflows and enhancing team productivity. Proven track record in streamlining processes and fostering productive collaboration. Committed to delivering high-quality results and adapting to dynamic environments with strong communication and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Surplus Sale Associate
Pcs for People
11.2023 - 11.2024
- Packaged and shipped orders in a timely manner
- Located and determined what product was sellable
- Made listings on eBay and kept them up to date
- Optimized inventory management
Inside Sales Executive
Affinitiv
06.2022 - 09.2022
- Scheduled and led department staff meetings, workshops and functions to encourage and inspire staff.
- Presented product features to diverse audiences, applying consultative sales techniques to secure new contracts.
- Worked independently with minimal supervision.
- Kept detailed records of daily activities through online customer database.
- Presented information to customers, peers and management.
- Prepared and delivered presentations to prospect customers to highlight offerings and secure new business.
- Maintained current knowledge of evolving changes in automotive marketplace.
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
Sales Development Representative
ProMax Unlimited
01.2022 - 06.2022
- Contacted prospective customers to uncover sales opportunities.
- Exceptional computer skills
- Utilized Salesforce and Salesloft to manage sensitive client information and update existing and new client profiles.
- Completed daily outbound calls, up to 9 hours per day.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Built and managed accurate sales pipeline to maintain high volume of activity.
General Merchandise Associate
Target
12.2022 - 09.2024
- Balanced multiple responsibilities simultaneously during peak times while remaining focused on delivering exceptional service experiences.
- Helped customers select merchandise by offering multiple product options fitting specific needs.
- Continually assessed departmental performance against established goals, implementing strategies to drive continuous improvement in sales and customer satisfaction.
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
Assistant Manager
Discount Tire
07.2018 - 12.2021
- Replaced damaged, missing or defective parts with new and refurbished components.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Increased sales by driving operational efficiencies and building excellent customer rapport.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Warehouse Worker
Pcs for People
11.2023 - 11.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Maintained clean, orderly work environment free of hazards.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Broadband Apprentice
Pcs for People
11.2023 - 11.2024
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Performed customer repairs and installs
- Troubleshoot and diagnosed issues for clients
Education
High School Diploma -
Shawnee Mission North High School
Overland Park, KS05.2017
Skills
- Interpersonal skills
- Sales growth
- Staff supervision
- Operations management
- Training
- Physical Stamina
- Customer Relations
- Specification Reading
- Safety Policies and Procedures
- Multitasking and Prioritization
- New Employee Training
Languages
Spanish
Native or Bilingual
Timeline
Surplus Sale Associate
Pcs for People
11.2023 - 11.2024
Warehouse Worker
Pcs for People
11.2023 - 11.2024
Broadband Apprentice
Pcs for People
11.2023 - 11.2024
General Merchandise Associate
Target
12.2022 - 09.2024
Inside Sales Executive
Affinitiv
06.2022 - 09.2022
Sales Development Representative
ProMax Unlimited
01.2022 - 06.2022
Assistant Manager
Discount Tire
07.2018 - 12.2021
High School Diploma -
Shawnee Mission North High School
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