Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jade Lee

Brooklyn,NY

Summary

Accomplished Program Director at HousingPlus, adept in strategic oversight and program leadership, significantly enhanced tenant stability and operational effectiveness. Skilled in staff development and regulatory compliance, successfully managed multidisciplinary teams to achieve ambitious goals. Demonstrated expertise in administration and a proven track record in improving tenant outcomes.

Overview

15
15
years of professional experience

Work History

Program Director

HousingPlus
02.2018 - Current

Provides strategic advice, oversight and guidance to a multiple disciplinary team within the scope of managerial functions.

Ensures program compliance in accordance with government contractual obligations and HousingPlus (HP) operational standards of operations.

Ensures compliance with federal, state, and local regulatory requirements.

Monitors the program's effectiveness to ensure that program is achieving its goals relative to tenants maintaining permanent housing, securing employment and establishing family stability.

Supports the achievement of the programs goals and strategic operating plans and objectives.

Devises quality improvement processes to optimize tenant outcomes, enhance operational effectiveness, and facilitate healthy outcomes.

Participates in due diligence site surveys as appropriate; maintain current knowledge of regulatory agency requirements and HP standards for Uniform Tenant charts.

Ensures that tenant charts are audit ready and maintained in compliance with funder requirements and HP standards for Uniform tenant charts.

Manages the programs multi-disciplinary team, which includes Program Supervisors, Case managers, Employment Specialist and Clinical team.

Administrator for the AWARDS, Eccovia data base.

Program Manager

HousingPlus
02.2010 - Current

Project Manager for the development of five supportive housing programs funded through HUD, OASAS, MOCJ, ESSHI, OMH, ODTA. Worked closely with consultant and team to create policy and procedure manuals for programs.

Conducted interviews and admitted perspective tenants into programs.

Supervised a staff of seven and all daily operations. Maintained audit friendly charts and documentation for multiple programs.

Worked closely with staff to prepare for events and to onboard prospective donors to the Agency.

Provided in service training to staff.

Responsible for the supervision of case managers and supportive services to clients ensuring that all needs and requirements are met.

Facilitated workshops and groups for tenants. Performed interventions with team for tenants who were engaged in substance use and severe mental health issues.

Liaison for the Women's Criminal Justice Project and the Alternative to incarceration program.

Daily interaction with treatment courts and parole.

Coordinator for the SHAMSHA grant, Heroes program.

Highly knowledgeable working with clients with substance use and severe mental health issues.

Aided in transferring new office from one location to the new space. Created filing system for all programs and helped create forms used for direct service to tenants.

Public Speaker on behalf of the Agency at numerous events and engagements.

Maintained close working relationship with Department of Veterans Affairs and SSVF programs to ensure that each veteran received any benefits they are entitled to, aided to change negative discharge status of female veterans.

Coordinated with team to house 70n chronically homeless female veterans into HousingPlus permanent supportive housing programs, 20 which are families with children.


Education

Bachelor of Science -

Morgan State University
Baltimore, MD

Skills

  • Effective leader
  • Administration knowledge
  • Program Leadership
  • Staff Development

Timeline

Program Director

HousingPlus
02.2018 - Current

Program Manager

HousingPlus
02.2010 - Current

Bachelor of Science -

Morgan State University
Jade Lee