Jade Lopez-Bosmenier
Cañon City,CO
Summary
Detail-oriented Computer Information Systems student seeking employment. Experience in IT support, customer service, and operational efficiency. Skilled in troubleshooting, managing client interactions, and optimizing workflows in fast-paced environments. Fluent in both English and Spanish, with strong written communication skills. Eager to leverage technical expertise and customer service experience to contribute to IT operations and enhance user satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Prep Cook / Line Cook
No Ka Oi Island Bistro
03.2024 - 08.2024
- Played an important role in the bistro’s opening, helping to establish and improve kitchen processes for smooth and efficient service.
- Optimized food preparation flow during high-volume periods, ensuring timely and accurate food delivery.
- Trained new kitchen staff on plating techniques and operational procedures, ensuring consistency and quality.
- Collaborated with front-of-house staff to ensure accurate order delivery and improved service performance.
IT Support Intern
Positive Computing
08.2023 - 12.2023
- Provided customer service by troubleshooting client issues and addressing concerns effectively.
- Managed client intake, documented issues, and scheduled repairs.
- Communicated repair updates to customers, ensuring they were informed throughout the process.
- Organized client records and maintained service logs for accurate documentation.
- Supported daily store operations and assisted with administrative tasks in a fast-paced setting.
Education
Associate of Applied Science - Computer Information Systems
Pueblo Community College
Pueblo, CO05-2025
High School Diploma -
Cañon City High School
Cañon City05-2023
Skills
- Customer Service & Troubleshooting
- Attention to Detail
- Versatile & Adaptable
- Time Management & Organization
- Strong Grammar & Writing Skills
- 120 WPM Typing Speed
Certification
CIS: IT Certification Prep Certificate
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Prep Cook / Line Cook
No Ka Oi Island Bistro
03.2024 - 08.2024
IT Support Intern
Positive Computing
08.2023 - 12.2023
CIS: IT Certification Prep Certificate
Associate of Applied Science - Computer Information Systems
Pueblo Community College
High School Diploma -
Cañon City High School
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