Summary
Overview
Work History
Education
Skills
Timeline
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Jade Martinez

Orange Park,FL

Summary

Hello my name is Jade Martinez, I just recently moved to Florida in the hopes of gaining a real estate career which I will be attending school for a week in the month of September. However I am looking for a current job in the meantime to maintain for a while, furthermore I am qualified in many different areas of expertise. I do pick up quickly on new tasks and can be a very helpful hand in a new job.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

PLS Check Cashers
08.2022 - 08.2023
  • Excelled in cash handling and multi task job duties as in answering the phone while performing a transaction with another client or executing two transactions at an instance.
  • Handled with variety amount of customer personalities, expressions along with different behaviors.
  • Influenced and enticed people into buying one of our pre-paid cards by assuring them it was a worthy saving beneficial decision as well as explaining its many advantages.
  • Greeted all guests in a courteous and professional manner.
  • Managed front desk operations with a staff of four or more employees.
  • Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
  • Swept and damp-mopped the lobby and break room areas.
  • Assisted guests with any special requests during their visits.
  • Encouraged and lended a hand to my coworkers whenever in need
  • Team player, always got along with others !

Packer

Firefighting Moving & Storage
03.2023 - 06.2023
  • Meets specifics of customer orders in a timely manner.
  • Keeps products separated, organized, and in good rotation.
  • Monitors product quality frequently, reporting problems to mitigate safety issues.
  • Take on full responsibility for the belongings of others in their own home.
  • Actively loaded and unloaded the company van of specific equipment needed to professionally pack all items moving to the new location.
  • Labeling each box accordingly and checking for any damaged items.
  • Stacking boxes depending on the weight of each box and labeling anything fragile that needed to be put on top due to the items inside.
  • Communicating with the customer whenever I had a question or concern about the way they wanted certain items moved.

Amazon Warehouse Associate

Amazon Warehouse
01.2022 - 07.2022
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Selected items from bins, scanned tags with tracker and loaded onto cart.
  • Confirmed items picked for orders by keying codes into the system.
  • Assisted pickers with MET during peak periods to meet quotas.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Selected products and items from shelves and pallets for customer orders.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Limited damage to products and orders by using care when choosing items.
  • Labeled boxes and placed in outbound collection areas.
  • Reviewed orders for specialty codes to determine item locations in warehouse.
  • Confirmed items picked for orders by keying codes into system.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Used forklifts, pallet jacks, hand trucks and overhead cranes to move items throughout facility.
  • Selected items from bins, scanned tags with tracker and loaded onto carts.

Restaurant Hostess

Mi Cocina Restaurants
05.2021 - 12.2021
  • Maintained warm and professional manner interacting with guests by phone and in person
  • Sat 80+ diners per night in 3 separate seatings while upholding restaurant's high service standards
  • Hosted tables and provided excellent customer service to guests at a busy restaurant
  • Maintained a clean and organized work area to ensure customer satisfaction
  • Demonstrated excellent communication and interpersonal skills when interacting with customers
  • Exceeded customer expectations by providing prompt and friendly service.

Education

High School Diploma -

Arlington Heights High School
Fort Worth, TX
06.2021

Skills

Warehouse operations

Heavy lifting

Detail Oriented

Retail

Cleaning and sanitation

Adaptability

Reliability

Quality control

Cleaning Experience

Obliging

Reservation Management

Product location skills

Seating Assignment Preparation

Computer-savvy

Data entry

Quality assurance

Cash handling

Conflict resolution

Productive

Hard Working

Exceptional customer service

Safety procedures

Persuasive Speaking Skills

Timeline

Packer

Firefighting Moving & Storage
03.2023 - 06.2023

Customer Service Representative

PLS Check Cashers
08.2022 - 08.2023

Amazon Warehouse Associate

Amazon Warehouse
01.2022 - 07.2022

Restaurant Hostess

Mi Cocina Restaurants
05.2021 - 12.2021

High School Diploma -

Arlington Heights High School

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Jade Martinez