Jade McGraw
Hagerstown,MD
Summary
Through my job experiences I have gained problem solving skills, leadership abilities, I have learned how to create a positive environment for everyone while getting my job done. I have been put in situations tasked with saving lives, undergoing intense stress, and leading new team members.
Overview
3
3
years of professional experience
Work History
Volleyball Offical
Frederick County Volleyball Officals
08.2025 - Current
- Ensured rule compliance by officiating competitive volleyball matches effectively.
- Maintained consistent officiating standards through collaboration with fellow officials.
- Made informed officiating decisions based on player performance and game dynamics analysis.
- Trained new officials on rules, procedures, and effective communication strategies.
Crew Member Trainer
Chick-Fil-A
07.2025 - Current
- Enhanced customer service by training new crew members effectively.
- Maintained exceptional food safety and cleanliness standards consistently.
- Streamlined service delivery during peak hours through team support.
- Created engaging training materials for new hire onboarding processes.
- Cultivated a positive work environment through communication and team-building efforts.
- Mentored new hires, facilitating their quick acclimation to company culture.
Swim Lesson Instructor
Frederick County Public Schools
06.2024 - 08.2025
- Enhanced student skills and confidence through effective swim lesson plans.
- Supervised swimming techniques to boost students' abilities and self-assurance.
- Evaluated student progress, delivering constructive feedback for continuous improvement.
- Established safety protocols, ensuring secure learning environments during swim lessons.
- Engaged with parents to address concerns and foster student swimming success.
- Participated in workshops to refine teaching techniques and improve program quality.
Crew Member
Roy Rogers
04.2023 - 08.2023
- Enhanced customer satisfaction by promptly resolving inquiries and issues.
- Ensured a clean, organized dining area for improved customer experiences.
- Collaborated with team members for efficient order preparation and timely delivery.
- Accurately processed cash transactions, balancing registers at shift end.
- Executed front counter and drive-thru operations effectively, ensuring smooth service.
- Took orders, prepared meals, and collected payments accurately and efficiently.
Education
High School Diploma -
Boyd J Michael 3rd Technical High School
Hagerstown, MDPsychology
Hagerstown Community College
Hagerstown, MD06-2027
Skills
- Health and safety regulations
- Brand awareness
- Staff retention strategies
- Motivational techniques
- POS systems
- Cash handling
- Work prioritization
- Task delegation
- Coaching and mentoring
- Workplace safety
- Team leadership and supervision
- Work Planning and Prioritization
- Training materials development
- Conflict resolution techniques
- Relationship management
- Coaching and development
Timeline
Volleyball Offical
Frederick County Volleyball Officals
08.2025 - Current
Crew Member Trainer
Chick-Fil-A
07.2025 - Current
Swim Lesson Instructor
Frederick County Public Schools
06.2024 - 08.2025
Crew Member
Roy Rogers
04.2023 - 08.2023
High School Diploma -
Boyd J Michael 3rd Technical High School
Psychology
Hagerstown Community College