Summary
Overview
Work History
Education
Skills
Timeline
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Jade Miller

Pendleton,South Carolina

Summary

Dynamic professional with a proven track record at Ruffage, excelling in customer service and relationship building. Adept at multitasking and problem-solving, I enhanced office efficiency through proactive communication and meticulous documentation. A fast learner, I thrive in collaborative environments, ensuring seamless operations and project success.

Diligent secretary with solid background in providing administrative support and managing office tasks. Proven track record of streamlining operations and improving efficiency in previous roles. Demonstrated strong organizational and communication skills.

Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.

Reliable secretary with experience in administrative roles and managing office operations. Effectively supports business leaders and teams with strong organizational and communication skills. Demonstrates consistently positive attitude and commitment to customer satisfaction to produce high-quality work.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

9
9
years of professional experience

Work History

Assistant

Ruffage
08.2024 - Current
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Demonstrated adaptability by quickly mastering new software applications for various tasks.
  • Expedited project completion times due to the ability to multitask effectively under tight deadlines.
  • Assisted managers in decision-making processes based on thorough research and analysis of available data.
  • Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
  • Streamlined document preparation, ensuring accuracy and compliance with industry standards.
  • Contributed to project success, coordinating logistics and resources for multiple concurrent projects.
  • Supported senior management to make informed decisions, conducting thorough market research.
  • Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
  • Increased customer satisfaction by providing exceptional administrative support and resolving issues efficiently.
  • Enhanced office efficiency by organizing and maintaining filing systems.
  • Followed detailed directions from management to complete daily task
  • Volunteered to help with special projects of varying degrees of complexity.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.

Owner

Jade's Pet Service
01.2016 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Achieved consistent growth with careful planning and execution of business development initiatives.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Ensured compliance with all regulatory requirements, avoiding penalties and fines.
  • Elevated customer satisfaction, responding promptly to feedback and implementing loyalty program.
  • Interacted well with customers to build connections and nurture relationships.
  • Negotiated price and service with customers to decrease expenses and increase profit.

Education

High School Diploma -

Greenville Technical College
Greenville, SC

Skills

  • Fast learner
  • Time management
  • Computer skills
  • Attention to detail
  • Team collaboration
  • Verbal and written communication
  • Relationship building
  • Data entry
  • Problem-solving
  • Workload management
  • Microsoft Office Suite
  • Decision-making
  • Office equipment troubleshooting
  • Multitasking and organization
  • Flexibility and adaptability
  • Calm demeanor

Timeline

Assistant

Ruffage
08.2024 - Current

Owner

Jade's Pet Service
01.2016 - Current

High School Diploma -

Greenville Technical College

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