Hi, I’m
Jade Mitchell
Canton,MI
Summary
Motivated individual with experience in customer service. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
years of professional experience
Work History
DoorDash
Delivery Driver/Customer Service
04.2019 - Current
Job overview
- Successfully avoided time delivery delays by carefully planning best routes.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Completed on-time deliveries by choosing best and most efficient routes.
Pet Nanny
Pet Sitter
04.2020 - 08.2020
Job overview
- Gave animals proper attention to promote secure environment in owner's absence.
- Attended consultations and met with pets and pet guardians to obtain guidelines and protocol for care.
- Completed documentation regarding animals for future reference and improved care.
- Managed scheduling, invoicing, and record-keeping tasks efficiently to streamline operations and enhance professionalism.
- Handled emergency situations calmly and effectively by communicating with veterinarians or pet owners immediately when necessary.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
- Identified potential signs of aggression and anxiety in pets and took necessary steps to minimize any risks.
- Documented animals' weight, size and condition in computer system for review by senior staff.
- Prepared food and water following instructions from pet owners.
- Followed pet care instructions for dietary needs and medication regimens.
- Maintained clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Exercised animals regularly with walks and rigorous play activities.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
McDonald's
Crew Member
06.2017 - 09.2018
Job overview
- Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Influenced repeat business by delivering exceptional dining experiences that exceeded customer expectations every visit.
- Brewed coffee and tea and changed out drink station syrups.
- Supported management in achieving operational efficiency by completing additional tasks as assigned.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Handled customer complaints professionally, resolving issues promptly to ensure customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Documented customer orders and conveyed special requests to kitchen staff.
- Assisted in inventory management, monitoring stock levels, and placing orders as needed to maintain adequate supplies.
- Completed milkshakes and ice cream desserts for customers.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Utilized strong problem-solving skills when addressing equipment malfunctions or other unexpected challenges within workplace environment.
- Expedited orders with accuracy, resulting in reduced wait times for customers.
Education
Plymouth High SchoolCanton, MI
High school diploma
06.2019
Skills
- Cash handling
- Pet care
- Pet sitting
- Food service
- Babysitting
- Ability to Lift 50 Pounds
- Documentation And Reporting
- Cash Register Operation
- Quality Assurance
- Food Delivery
- Vehicle inspections
- Safe Food Handling
- Valid Driver's License
- GPS and route planning
- Proficient in Microsoft Office
- Dependability and Honesty
- Stocking and Inventory
- Efficiency and Time Management
- Attention to Detail
- Active Listening
- Computer Proficiency
- Scheduling
- Customer Relations
- Document and Records Management
- Data Entry
- Teamwork and Collaboration
- Problem-Solving
- Animal Empathy
- Client Communication
- Client privacy management
- Animal Safety
Martial Artist
- Training in multiple styles of martial arts for over 10 years
- Acquired a leadership role
- Received a gold medal at my first tournament
Languages
Spanish
Limited Working
Korean
Limited Working
English
Native or Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Pet Sitter
Pet Nanny
04.2020 - 08.2020
Delivery Driver/Customer Service
DoorDash
04.2019 - Current
Crew Member
McDonald's
06.2017 - 09.2018
Plymouth High School
High school diploma