JADE MITCHELL
Austin
Summary
Dedicated Customer Service Representative , Motivated to maintain customer satisfaction and contribute to company success. Reliable and driven with strong time management and prioritization abilities I am Proficient In Mac, Windows , Microsoft , Etc. I enjoy working with people, knowing I am able to make their day better. Conflict Resolution Expert : Courteous Demeanor : Sharp Problem Solver : Energetic Work Attitude : Service Oriented : Team Leadership : Friendly and Relatable
Overview
6
6
years of professional experience
1
1
Certification
Work History
Registered Dental Assistant
Austin Children’s Dentistry
12.2016 - 2025
- Assisted dentists during procedures, ensuring patient comfort and instrument availability.
- Prepared treatment rooms by sterilizing instruments and organizing supplies for efficient workflow.
- Educated patients on post-operative care and oral hygiene practices to promote recovery.
- Managed patient records using dental software, maintaining accuracy and confidentiality of information.
- Collaborated with dental hygienists to streamline patient care processes and improve service delivery.
- Implemented process improvements that reduced patient wait times and enhanced overall practice efficiency.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
Center Manager / Customer Service Representative
Regus
09.2015 - 09.2016
- Ran Center
- Reception to Multiple Tenants /Front Desk Service
- Train New Staff
- Concierge Skills
- Tech Support For Tenants
- Cleaned Center And Prepared For Tours
- Made Sales on Offices Downtown
- Handled All Tenant Transactions / Billing
- Created Invoices
- Set Up Bookings/ Meeting Space for Tenants and Clients
Food Prep/ Team Lead
Taco Bell
05.2015 - 09.2015
- Food Prep
- Take Orders
- Handle Transactions
- Train Staff
- Shift Lead
Customer Service Representative / Lead
Harte Hanks
09.2014 - 05.2015
- Handle All Tracking And Adjustment Calls For FedEx.
- Train New Staff.
Student Teaching Aide
KidsActing
12.2013 - 09.2014
- Helped With Office Manager Tasks
- Created Invoices
- Taught Students Script Memorization
- Ran Concessions During Weekly Productions
Carhop/Fountain/Assistant Manager
Sonic Drive Thru
12.2011 - 12.2013
- Handled Cash
- Expedited and Served Customers
- Managed and Ran Store
- Daily Bank Deposits
Hostess/Server
Fish Daddy's
07.2010 - 04.2011
- Estimated Table Availability Times
- Served Guests
- Helped Close Restaurant
- Train New Staff
Education
GED - General Education
Pflugerville High School
Pflugerville, Texas01.2011
Skills
- Time management capabilities
- Electronic charting
- Oral hygiene education
- Detail-oriented mindset
- Patient care excellence
Certification
Registered Dental Assistant through the Texas Dental Board
Timeline
Registered Dental Assistant
Austin Children’s Dentistry
12.2016 - 2025
Center Manager / Customer Service Representative
Regus
09.2015 - 09.2016
Food Prep/ Team Lead
Taco Bell
05.2015 - 09.2015
Customer Service Representative / Lead
Harte Hanks
09.2014 - 05.2015
Student Teaching Aide
KidsActing
12.2013 - 09.2014
Carhop/Fountain/Assistant Manager
Sonic Drive Thru
12.2011 - 12.2013
Hostess/Server
Fish Daddy's
07.2010 - 04.2011
GED - General Education
Pflugerville High School