Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jade Montgomery

Dallas

Summary

Skilled operations leader with experience managing warehouse, dispatch, and fleet functions across multiple sites. Proven ability to lead teams, maintain safety compliance, and optimize workflows. Strong background in contractor management, crossfunctional coordination, and process improvement.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Warehouse Manager

Fetch Package
Plano
03.2024 - Current
  • Led operations across multiple warehouse locations, overseeing payroll, inventory, fleet and safety while driving strategic improvements using Google-based data analytics.
  • Trained and developed over 10 team members, including 3 who were promoted to supervisor roles-supporting leadership pipelines across sites.
  • Achieved a reduction of overtime costs to under 2% within my first months as Manager, showing expert labor planning and driving significant cost savings
  • Initiated and led peer leadership meetings to share optimized inventory process with seasoned site managers, enhancing company standards.
  • Recognized as the youngest multi-site leader in company historytrusted to lead high volume teams with a focus on results and employee development.

Delivery Driver

Amazon--Royal Delivery DSP
Richardson
04.2025 - 07.2025
  • Conducted pre and post trip inspections to identify potential safety risk.
  • Recognized for maintaining 99% delivery accuracy, and top 10 safe drivers within DSP.
  • Executed timely deliveries across designated routes, enhancing customer satisfaction and ensuring a 98% on-time delivery rate.

Operations Supervisor

Fetch Package
Plano
07.2023 - 03.2024
  • Oversaw full warehouse operations including, dispatch, carrier support, virtual customer service, safety, and employee engagement.
  • Recruited and maintained strong partnerships with 1099 independent contractors, sustaining over 97.5% contractor retention throughout tenure.
  • Strictly adhered to 5S standards and implemented proactive safety protocols, resulting in zero reported warehouse injuries during supervisory period.
  • Optimized driver dispatch strategies to improve operational delivery metrics, which reduced costs.

Sales Associate

NIKE
Grapevine
08.2022 - 06.2023
  • Led and trained footwear associates, ensuring accurate inventory tagging using RFID technology--targeting high-demand Nike products.
  • Streamlined daily operations and solved workflow issues to maintain high customer satisfaction.
  • Supported marketing strategies that contributed to increase footwear sales and traffic flow.

L3 Process Assistant

AMAZON
Carrollton
09.2020 - 02.2023
  • Conducted pre and post trip inspections to identify potential risk.
  • Recognized for maintaining 99% delivery accuracy, and top 10 safe drivers within DSP.
  • Executed timely deliveries across designated routes, enhancing customer satisfaction and ensuring a 98% on-time delivery rate.

Service Technician

Germblast
Arlington
07.2021 - 04.2022
  • Delivered disinfection and outbreak control services for healthcare, educational, and commercial clients across Texas.
  • Collaborated with clients to optimize GermStat system, improved service efficiency and product performance.
  • Supervised and trained over 40 associated, driving productivity, quality control, and workflow accuracy.
  • Collaborated with inbound and outbound teams to analyze operational data and meet fulfillment goals.

Administrative Assistant

UTA Nursing Department
Arlington
01.2021 - 04.2022
  • Provided administrative support to facility and nursing leadership, managing scheduling, student files, and supply inventory.
  • Updated and redesigned floor blueprint layouts to reflect real-time office use and optimized space planning.
  • Revised staff directories to improve departmental organization and reduce internal communication gaps.

Education

Bachelor of Computer Science -

Dallas College
08.2025

Healthcare - Phlebotomy

National Healthcare Certification Organization
Richardson, TX
11-2024

Microbiology - Microbiology

The University of Texas At Arlington
Arlington, TX
02.2022

High School Diploma -

Little Elm High School
Little Elm, TX
05.2020

Skills

  • Data Analysis
  • Cost Reduction
  • Safety Management
  • Logistics Coordination
  • Regulatory Compliance
  • Fleet Management
  • Performance Metrics

Certification

  • Certified Phlebotomist Technician
  • Certified BLS/AED First Aid

Timeline

Delivery Driver

Amazon--Royal Delivery DSP
04.2025 - 07.2025

Warehouse Manager

Fetch Package
03.2024 - Current

Operations Supervisor

Fetch Package
07.2023 - 03.2024

Sales Associate

NIKE
08.2022 - 06.2023

Service Technician

Germblast
07.2021 - 04.2022

Administrative Assistant

UTA Nursing Department
01.2021 - 04.2022

L3 Process Assistant

AMAZON
09.2020 - 02.2023

Bachelor of Computer Science -

Dallas College

Healthcare - Phlebotomy

National Healthcare Certification Organization

Microbiology - Microbiology

The University of Texas At Arlington

High School Diploma -

Little Elm High School

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