Jade Nitollano
Mount Vernon,NY
Summary
Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.
Overview
2
2
years of professional experience
Work History
Bataan Music
Assistant Manger
Mount Vernon, NY
01.2022 - Current
- Cleaned and prepared work area for cutting operations.
- Disposed of scrap material according to company procedures.
- Maintained a clean and safe working environment at all times.
- Maintained accurate records of customer interactions and transactions.
- Assisted customers with navigating the company's website and placing orders online.
- Analyzed call logs to identify trends in service requests or problems.
Mikey Dubb's
Cashiering
Mount Vernon, NY
09.2022 - 01.2023
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Answered [Number] calls per shift to assist with customer questions and concerns.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
Certificate - Phlebotomy
Abc Training Center
The Bronx, NY11-2023
High School Diploma -
Mount Vernon High School
Mount Vernon, NY06-2021
Skills
- Equipment Cleaning
- Product Inspection
- Waste Reduction
- Pest Identification
- Hand-Eye Coordination
- Time Management
- Safety Awareness
- Disease and Infestation Identification
- Clear Communication
- Food Products Handling and Storage
- Professionalism
- Problem-Solving
- Customer Support
- Customer Assistance
- Organizational Skills
- Management Support
- Relationship Building
- Paperwork Processing
- Patient Support
- Health Education
- HIPAA
- Patient Care
- Communication Abilities
Timeline
Mikey Dubb's
Cashiering
09.2022 - 01.2023
Bataan Music
Assistant Manger
01.2022 - Current
Certificate - Phlebotomy
Abc Training Center
High School Diploma -
Mount Vernon High School