JADE NZIRAMASANGA
Houston,Texas
Summary
A transformational leader who is striving to implement efficiency in an organization to increase office productivity. Providing leadership to my colleagues to extend value and exponential customer service. Pursuing a career in Administrative Assistant. Dedicated and detail-oriented with a strong commitment to supporting seamless project operations. Seeking to contribute my organizational and administrative skills to enhance project efficiency and success within a dynamic team.
Overview
6
6
years of professional experience
Work History
Event Coordinator
Pappas Restaurants Inc.
05.2019 - 03.2020
- Managed administrative logistics of events planning, event booking and event promotions.
- Coordinated schedules and timelines for events.
- Reduced financial discrepancies by accurately managing budgeting, bookkeeping and auditing tasks.
- Planned large-scale events such as trade shows, conferences, and meetings.
- Develop and execute sales strategies to achieve revenue targets
- Responsible for selling all aspects of private events held within the restaurant.
Supervisor
Pappas Restaurants Inc.
03.2017 - 08.2023
- Worked effectively to manage staff of 60 plus to encourage productivity and performance
- Leverage data to inform promotions and create programs that resulted in sale increase
- Assisted with overseeing the daily operations of the entire restaurant
- Handled escalations with unsatisfied guest and resolved issues in a timely manner
- Interface with minimum of 30 guest on average per shift helping them make selections & enhancing sale
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Streamlined the hiring and on-boarding process for new employees (2-5 per week) and managers
- Maintained front of house facilities for proper operations
- Forecasted and budget daily to meet sales and labor templates
- Prioritized completing tasks, fulfilled deadlines, and arranged meetings for management team
- Oversaw staff supporting their performance and professional growth
- Participated in annual store reviews each year and receiving outstanding feedback
- Collected money at the end of each shift to ensure accurate counts and variances.
Physical Therapy Technician
TEXAS HEALTH ARLINGTON MEMORIAL
01.2019 - 04.2019
- Assist PT with patient care and related activities following formal training
- Organize patient data intake and support documentation
- Conduct exercises for patients in rehabilitation
- Perform front and back-office operations when necessary
- Report all treatment procedures performed as delegated under supervision of PT
- One-on-one cross training directly from PT
Education
Bachelor of Science - Exercise Science, Fitness
The University of Texas At Arlington
Arlington, TX2019
Skills
- Effective Cross Functional Communicator
- Meticulous Organization
- Time and Calendar Management
- Project Documentation Management
- Solution Oriented Professional
- Analytical Problem Solving
- Microsoft Office proficiency (Word, Excel, PP)
- Detailed Oriented and Accuracy
- HIPAA Regulations
Timeline
Event Coordinator
Pappas Restaurants Inc.
05.2019 - 03.2020
Physical Therapy Technician
TEXAS HEALTH ARLINGTON MEMORIAL
01.2019 - 04.2019
Supervisor
Pappas Restaurants Inc.
03.2017 - 08.2023
Bachelor of Science - Exercise Science, Fitness
The University of Texas At Arlington
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