Summary
Work History
Education
Skills
Languages
Work Availability
Timeline
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Jade Ortiz

Edinburg

Summary

Dynamic restaurant server with a proven track record at Tacos Del Guero RVG, excelling in customer satisfaction and effective organization. Enhanced guest experiences through proactive service and upselling, contributing to increased sales. Skilled in cash handling and team collaboration, fostering a welcoming environment that promotes loyalty and repeat business.

Developed strong customer service and communication skills in a high-paced restaurant environment, handling diverse customer needs and resolving conflicts efficiently. Adept in time management and multitasking, ensuring smooth operations and customer satisfaction. Seeking to transition these skills into new field, focusing on delivering high-quality service and fostering positive interactions.

Work History

Restaurant Server

Tacos Del Guero RVG
08.2025 - 10.2025
  • Delivered exceptional customer service in a fast-paced dining environment.
  • Assisted guests with menu selections, enhancing dining experience.
  • Processed customer orders accurately and efficiently using the POS system.
  • Addressed customer inquiries and resolved issues promptly to enhance service quality.
  • Monitored inventory levels and restocked supplies to support daily operations.
  • Cultivated warm relationships with regular customers.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Elevated the guest experience by anticipating their needs proactively throughout their visit.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
  • Bussed and reset tables to keep the dining room and work areas clean.
  • Boosted overall sales by confidently recommending daily specials and upselling menu items.
  • Carried out complete opening, closing, and shift change duties to keep the restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts, and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Education

High School Diploma -

Edinburg North High School
Edinburg, TX

Bachelor of Science - Early Childhood Care And Education

The University of Texas Rio Grande Valley
Edinburg, TX
05-2029

Skills

  • Customer satisfaction
  • Customer order processing
  • Effective organization
  • Customer service
  • Cash handling
  • Team collaboration

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Restaurant Server

Tacos Del Guero RVG
08.2025 - 10.2025

High School Diploma -

Edinburg North High School

Bachelor of Science - Early Childhood Care And Education

The University of Texas Rio Grande Valley
Jade Ortiz