Jade Peiton

Murrieta,CA

Summary

Elias Badillo

Employer/ Manager/ Rival Coffee

(760)-687-8033

Greg Shepard

Employer/ Manager/ Murrieta Hot Springs Resort

(858)-243-5311

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

years of professional experience

Work History

Barista / Bartender

Murrieta Hot Springs Resort

Murrieta, CA

01.2024 - Current

Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Served high customer volumes during special events, nights, and weekends.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Barista

Rival Coffee

Murrieta, CA

12.2021 - 12.2023

Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Controlled line and crowd with quick, efficient service.
Maintained regular and consistent attendance and punctuality.
Gained knowledge in the coffee business aspect
Made handcrafted syrups
Completed successful daily cash audits to correctly balance drawers at end of shifts.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Sales Associate

Platos Closet

Temecula

11.2020 - 04.2021

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Certification -

The Interior Design Institute

12.2021

Skills

Traffic Flow Understanding
Adaptive and Creative
Drink Consistency
Coffee and Tea Expertise
Beverage Preparation
Hospitality Service Expertise
Front Counter Maintenance
Team Leadership
Adaptable and Flexible
Guest Satisfaction
Espresso Machine Operation and Maintenance
Register Balancing
Serve Customer Needs
Up-selling

Espresso machine operation
POS Systems
Coffee machinery
Espresso preparation
Drink customization
Exceptional customer service
Professional Appearance
Guest Engagement
Memory retention
Hospitality service expertise
Safe Food Handling
Food Running
High-volume dining
Service prioritization

Timeline