Dedicated professional with exceptional customer service skills. Experienced in managing appointments and providing administrative support. Committed to ensuring positive client experiences and effective communication.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Intake Receptionist
Attorney Javier Marcos
Houston
09.2024 - 02.2025
Greeted clients and visitors warmly upon arrival at the law office.
Managed incoming phone calls, directing them to appropriate staff members.
Scheduled appointments for clients, ensuring accurate calendar management.
Collected and verified client information for legal documentation purposes.
Assisted in preparing client files for upcoming consultations and meetings.
Responded promptly to inquiries via email, providing necessary information efficiently.
Provided administrative support for the intake department, such as filing, photocopying and data entry.
Responded promptly to customer inquiries via phone or email while providing excellent customer service at all times.
Answered incoming calls in a professional manner and transferred them to the relevant personnel.
Team Member
Chic-Fil-A
Houston
01.2024 - 09.2024
Assisted team in daily operations and maintained a clean work environment.
Supported colleagues by preparing and organizing materials for tasks.
Followed safety protocols to maintain a secure workplace for all staff.
Operated tools and equipment safely while performing assigned duties.
Operated cash register and processed transactions accurately.