Office personnel with over seven years of emphasis in Accounts Payable and Receivable Specialist roles, experienced in collections and customer account management. Proficient in resolving account and data discrepancies with professionalism, utilizing TAS, ERP, CRM, Credit Card Merchants, and extensive Microsoft Experience. Demonstrated a history of resourcefulness, accuracy, and in-depth knowledge of Administration and Billing collections.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Accounts Receivable Clerk & Office Administration
All City Communications Company, LLC
02.2019 - Current
Submitted daily cash, credit card, and check deposits and generated daily, monthly ledger to record money received.
Maintained strict adherence to company confidentiality policies when handling sensitive financial data and personal information for clients.
Improved cash flow by streamlining the invoicing process and implementing a more efficient payment tracking system.
Supported cash forecasting initiatives by providing accurate data on outstanding receivable and expected payments from clients.
Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
Increased efficiency of collections efforts through development of targeted strategies for contacting delinquent accounts.
Expedited revenue collection by consistently meeting deadlines for generating accurate monthly statements and timely invoice submissions.
Decreased uncollectible debt by closely monitoring accounts and promptly identifying high-risk customers for management review.
Developed a comprehensive understanding of industry-specific billing practices and regulations in order to effectively manage customer accounts.
Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
Used accounting software to reconcile accounts, track income, and generate invoices on the 1st of each month by preparing billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
Assisted in annual audit preparation, ensuring accurate representation of accounts receivable records and compliance with accounting standards.
Streamlined credit approval process by conducting thorough analyses of new client applications, reducing financial risk exposure and overall reduced debt considerably.
Implemented automated reminder emails to clients regarding upcoming due dates for payments, resulting in timelier remittance processing, keeping accounts good standing.
Generated monthly accounts receivable reports to submit developments for management VP, and President.
Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
Collaborated with sales team to resolve billing discrepancies, resulting in improved customer relationships and increased client satisfaction.
Administration & Project Scheduling Coordinator
Summit Contracting, Inc
04.2017 - 11.2019
Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
Paralegal Studies - Criminal Justice
NWTC
Green By, WI
2016
High School Diploma -
Green Bay East High School
Green Bay, WI
06.2012
Skills
Complaint Handling and call Management
Data Entry and Collection
HIPPA Complaisance and Security
Appointment Scheduling
Bank Reconciliation, Invoice Processing, and Account Updating, Report Generation
Very Strong Excel Support
Sales Tracking/Expense Reporting
Accounting Software Proficiency
Cash Flow Management & Credit Control
Payment Processing and tracking
SAP Knowledge, ERP Proficiency, and CRM
Full-cycle accounting and Tax Compliance
Accounting Records Analysis & Bookkeeping
Adobe Suite and Microsoft Office proficiency
Cataloguing Collections and Recovery Tactics
Certification
HIPPA Compliance Certified
Hippa
HIPPA Compliance
Timeline
Accounts Receivable Clerk & Office Administration
All City Communications Company, LLC
02.2019 - Current
Administration & Project Scheduling Coordinator
Summit Contracting, Inc
04.2017 - 11.2019
Paralegal Studies - Criminal Justice
NWTC
High School Diploma -
Green Bay East High School
HIPPA Compliance Certified
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