Jade Phan
Jarratt,VA
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth and playing a positive role in a workplace environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Babysitter
Jessie Lynch
Halifax, NC
09.2022 - Current
- Organizing playdates with other children and providing supervision during outdoor activities.
- Assisting with meals, snacks, and bedtime routines for the children.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Completing light housekeeping tasks such as tidying up toys and books.
- Providing a safe environment for children to explore their curiosity and creativity.
- Engaging in age-appropriate activities like reading stories or playing games.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
- Tailoring activities based on the individual needs of each child under care.
- Administering medication when needed according to parent instructions.
- Transporting children to school, sports activities, or other engagements when necessary.
- Maintaining a positive attitude while being patient and understanding with the children.
- Establishing trust through consistent communication with both parents and kids.
- Teaching good manners by setting clear expectations for behavior in various settings.
- Developing creative ways to encourage learning through everyday experiences.
- Encouraging healthy physical activity by taking walks together or playing games outside.
- Using problem-solving skills to anticipate potential issues before they arise.
- Remaining alert at all times while caring for multiple children simultaneously.
- Creating an atmosphere of fun that allows for occasional rule-bending within reason.
- Helping older children with homework assignments as directed by parents.
- Monitoring sleep schedules and adjusting accordingly if needed.
- Enforcing discipline when necessary but always doing so calmly and respectfully.
- Responsibly watched children while parents were out.
- Monitored children's safety and well-being to prevent accidents and falls.
Receptionist
The Barn Nail Co.
Halifax, NC
01.2021 - Current
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Updated daily log book with information about visitors entering the premises.
- Assisted with special projects assigned by management when required.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Updated and recorded customer or client information to maintain accounts.
- Processed payments and updated accounts to reflect balance changes.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Sorted incoming mail and directed to correct personnel each day.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Scheduled and confirmed appointments and meetings for management team.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Managed inventory of office supplies and placed orders to ensure adequate stock levels.
- Developed and maintained a filing system for essential documents, improving office organization.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
Education
Some College (No Degree) - Registered Nursing
Southside Virginia Community College
Alberta, VASkills
- Park supervision
- Child Supervision
- Schedule Management
- Activity Planning
- Behavior monitoring
- Overnight care
- Keeping children safe
- Homework Assistance
- Routine management
- Child monitoring
- Planning physical activities
- Transportation Arrangements
- Housekeeping
- Follows directions
- Infant and toddler care
- Positive and professional
- Responsible driver
- Reliability
- Maintaining safe environment
- Personable nature
- Administering medicines
- Licensed driver
- Time Management
- Strong Work Ethic
- CPR Certified
- Technical Support
- Scheduling
- Bookkeeping
- Office Management
- Organization skills
- Recordkeeping and bookkeeping
- Multitasking and prioritization
- Multi-line phone system operation
- Professional and polished presentation
- Office supply inventory control
- Meeting Preparation
- Document Management
- Strategic Planning
- Reception desk management
- Performance Improvement
- Supply Management
- Service-oriented mindset
- Staff Management
- Verbal and written communication
- Meticulous and organized
- Scheduling appointments
Affiliations
- I have been a cpr certified babysitter for two years!
- I am a part-time nail technician.
- I have been hired for various task such as, organizing, receptionist, and keeping businesses afloat while their owners have vacationed or have taken on other task!
- I often job shadow at the Bon Secours in Emporia, Virginia.
Accomplishments
- I obtained my high school diploma two years early, while working two jobs.
Certification
- I am cpr certified.
- I am a licensed driver.
Timeline
Babysitter
Jessie Lynch
09.2022 - Current
Receptionist
The Barn Nail Co.
01.2021 - Current
Some College (No Degree) - Registered Nursing
Southside Virginia Community College