Jade Phillips

Analyze and interpret detailed technical documents including blueprints, sketches, and engineering prints.

Configured and managed various machine tools, such as manual and CNC lathes, mills, and grinders.

Examine finished products with precision measurement tools such as calipers and micrometers to verify compliance with exact specifications.

Identify and address issues pertaining to machine programming or mechanical operation for sustained optimal performance.

Ensure safe and organized work environment, adhering to all company safety regulations.

Partner with engineers and team members to guarantee seamless project completion.

• Rectify problems quickly and relay information succinctly with limited supervision, elevating operational efficiency.
• Control access to restricted areas to prevent unauthorized entry, safeguarding safety and security.
• Supervise premises and log activities in daily officer reports, upholding precise records.
• Compile incident reports to document security or loss prevention events, ensuring accountability
• Monitor and respond to security situations involving patrons and customers, ensuring a secure environment.
• Assess security trends, supplying data-centric insights that influence strategic decision-making and maximize resource allocation for increased effectiveness.
• Provided emergency response security, eliminating hazards, and potential dangers.

• Resolved patient inquiries and addressed requests, delivering friendly and knowledgeable service.
• Edited documents thoroughly, confirming precision and thoroughness of paperwork.
• Performed patient interviews to finalize necessary documentation, case histories, and insurance forms.
• Gathered, reviewed, and preserved documents securely, maintaining strict compliance with regulations.
• Managed patient medical records requests in accordance with HIPAA guidelines, ensuring data security
• Enhanced registration systems, lowering patient wait times and improving satisfaction ratings.

• Resolved customer issues, ensuring high satisfaction and repeat business, enhancing retention rates.
• Managed case records and provided frontline support via calls and emails, boosting service efficiency.
• Calmly addressed and de-escalated tense situations, maintaining professionalism and trust.
• Assisted customers with payments and billing issues, leading to timely account resolutions.
• Escalated complex issues to supervisors for prompt resolution, improving overall customer experience.
• Streamlined customer service processes, reducing average call handling time and enhancing overall efficiency in issue resolution.
• Implemented new approach to customer communication, leading to improved satisfaction scores and stronger client relationships.

• Ensured safe driving by adhering to road rules, achieving a perfect safety record.
• Delivered mail on a set route, managing pickups for timely, accurate distribution.
• Handled undeliverable mail per guidelines, improving mail handling efficiency.
• Sorted and routed mail for delivery, maintaining an organized workflow.
• Provided postal information, sold stamps and money orders, enhancing customer service.
• Optimized mail delivery routes, reducing delivery time and enhancing overall efficiency while maintaining a flawless safety record.
• Meticulously sorted and routed mail, ensuring accurate and timely distribution while adhering to strict postal regulations and guidelines.

• Monitored accurate case records and revised database, optimizing customer response times.
• Managed gas conversion requests, clarifying customer inquiries and delivering rate details.
• Managed field visits, securing efficient scheduling and on-time completion.
• Supervised employee timesheets and attendance, improving operational efficiency.
• Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.