Summary
Overview
Work History
Education
Skills
Timeline
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Jade Pollard

Coloma,MI

Summary

Dynamic budtender with a proven track record at The Plug, excelling in customer education and product merchandising. Leveraged strong interpersonal skills to enhance customer experiences and foster loyalty, while ensuring regulatory compliance and efficient cash handling. Recognized for maintaining cleanliness and hygiene, contributing to a welcoming and safe environment for all patrons.

Overview

7
7
years of professional experience

Work History

Budtender

The Plug
07.2025 - Current
  • Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
  • Contributed to team success by sharing product knowledge and expertise with fellow budtenders during training sessions.
  • Addressed customer inquiries promptly, demonstrating professionalism and commitment to excellent service standards.
  • Read industry publications to maintain knowledge on current and future bud trends.
  • Ensured compliance with state regulations by verifying customer identification and accurately tracking sales transactions in the point-of-sale system.
  • Developed strong relationships with suppliers to stay informed about new products and industry trends, enhancing store offerings accordingly.
  • Packaged regulated products in appropriate exit containers.
  • Maintained strict inventory controls for regulatory compliance across dispensary operations.

Budtender

Pure Cannabis Outlet
12.2024 - 07.2025
  • Checked guests' photo identification for validity and age requirements.
  • Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
  • Sold flowers, concentrates and edibles in fast-paced environment.
  • Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
  • Restocked supplies and arranged displays.
  • Weighed, prepared and packaged different types of products.
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains.
  • Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
  • Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
  • Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
  • Participated in ongoing education efforts regarding cannabis laws and regulations, staying up-to-date on industry changes to ensure compliance at all times.
  • Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
  • Managed high volume of cash with Number% accuracy rate.
  • Managed inventory efficiently, ensuring accurate stock levels and timely reordering of popular products to prevent shortages.
  • Educated customers about responsible consumption practices, promoting safe and enjoyable cannabis use experiences.

Inventory Manager

Smoke 4 Less
05.2023 - 10.2024
  • Created and updated regular inventory reports and records.
  • Maintained sufficient inventory levels to meet customer demands at all times.
  • Analyzed inventory data to identify and address stock discrepancies.
  • Participated in regular cycle counts to confirm accuracy of inventory records.
  • Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
  • Developed and implemented policies and procedures for inventory management.
  • Coordinated with suppliers to guarantee timely delivery of inventory and materials.
  • Achieved operational excellence by continuously improving processes, systems, and procedures related to inventory management.
  • Promoted a culture of continuous improvement within the team by encouraging idea generation and problem-solving initiatives.
  • Monitored inventory levels to confirm compliance with company policy.

CNA

Millers Merry Manor Nursing Home
05.2018 - 04.2023
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.

Education

New Prairie
New Carlisle, IN
05.2018

Skills

  • Supporting medical patients
  • Product merchandising
  • Patience and empathy
  • Customer education
  • Discussing cannabis
  • Restocking inventory
  • Cleanliness and hygiene
  • Packaging products
  • Regulatory compliance
  • Loss prevention
  • Key holder
  • Promotions and discounts
  • Rolling joints
  • Maintaining confidentiality
  • Cash handling experience
  • Weighing products
  • Cannabis strain identification
  • THC & CBD products

Timeline

Budtender

The Plug
07.2025 - Current

Budtender

Pure Cannabis Outlet
12.2024 - 07.2025

Inventory Manager

Smoke 4 Less
05.2023 - 10.2024

CNA

Millers Merry Manor Nursing Home
05.2018 - 04.2023

New Prairie

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Jade Pollard