JADE POULAIN
Grants Pass
Summary
Dedicated Qualified Mental Health Associate (QMHA) with experience in high-acuity behavioral health and trauma-informed settings. Experience includes crisis de-escalation, clinical documentation, and community-based support, demonstrating a strong commitment to fostering resilience and recovery. Eager to use my professional clinical training alongside significant lived experience around the justice system to provide impactful support for adults. Passionate about promoting well-being and empowering individuals through compassionate care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Direct Care Counselor (QMHA)
Family Solutions – Riverbend Psychiatric Day Treatment
Grants Pass, OR
11.2024 - Current
- Delivered trauma-informed care and behavioral health support to youth aged 5–12, emphasizing emotional regulation in a psychiatric day treatment setting.
- Execute daily clinical documentation and progress notes, tracking behavioral trends and treatment plan objectives to ensure Medicaid compliance.
- Actively model pro-social behaviors and coach youth in developing effective coping strategies for frustration and emotional triggers.
- Provide compassionate support to individuals with diverse needs, fostering trust and open communication.
- Provide CPI-approved de-escalation techniques to maintain a safe environment for youth and staff.
Lead Teacher
The Playground Early Learning Center
Grants Pass, OR
07.2024 - 11.2024
- Returned to the organization to lead classroom operations and mentor junior staff.
Youth Support Counselor
Youth Dynamics
Grants Pass, OR
03.2024 - 06.2024
- Supervised youth aged 13–18, ensuring safety and strict adherence to individualized treatment plans in a residential environment.
- Planned and facilitated therapeutic groups focused on life skills, self-advocacy, and interpersonal development.
- Managed medication monitoring and environmental health checks to maintain facility standards.
- Provided emotional support to youth facing challenges, fostering resilience and personal growth.
Teacher
The Playground Early Learning Center
Grants Pass, OR
01.2022 - 03.2024
- Oversaw early childhood development and daily care for infants and toddlers.
- Achieved teacher-qualified status through exemplary classroom management and infant care skills.
- Collaborated with parents to discuss student development and address concerns effectively.
- Maintained a safe and nurturing environment conducive to learning and exploration.
Skills
- Clinical Intervention: Trauma-Informed Care, Crisis Prevention, Behavior Modeling
- Case Management: Daily Clinical Documentation, Coping Skill Development, Medicaid-Compliant Reporting
- Operations: Electronic Health Records (EHR), Safety & Risk Assessment, Regulatory Compliance (OHA/MHACBO)
- Interpersonal: Team Collaboration, Resource Navigation, Professional Boundaries, Time Management, Positive Attitude, Problem Solving
Certification
- Qualified Mental Health Associate (QMHA): MHACBO Registry
- CPI Certified: Non-violent Crisis Intervention (Crisis Prevention Institute)
- Certifications: Infant/Child/Adult CPR, Food Handlers Permit
- High School Diploma
Timeline
Direct Care Counselor (QMHA)
Family Solutions – Riverbend Psychiatric Day Treatment
11.2024 - Current
Lead Teacher
The Playground Early Learning Center
07.2024 - 11.2024
Youth Support Counselor
Youth Dynamics
03.2024 - 06.2024
Teacher
The Playground Early Learning Center
01.2022 - 03.2024