Jade Ramthun

• Served as a reliable liaison between patients, families, and clinical teams, providing clarity, compassion, and professionalism in stressful, time-sensitive situations.
• Maintained flawless accuracy using various electronic systems.
• Mastered a wide range of electronic medical record systems and hospital registration platforms, with advanced knowledge of general computer applications.
• Partnered closely with physicians, nurses, and administrative leaders to streamline patient flow and minimize wait times during peak emergency hours.

• Directed daily office operations, managed a wide range of administrative and operational functions, to ensure smooth and efficient workflows.
• Worked closely with senior leadership and executives, providing direct support through scheduling, document preparation, and confidential communications.
• Oversaw budgeting, invoicing, and supply management, ensuring resources were allocated effectively and cost-efficiently.
• Maintained spreadsheets and reporting tools to track expenses, schedules, and office activities, supporting informed decision-making by leadership.
• Balanced multiple priorities independently while exercising sound judgment.

Received a promotion from Office Assistant Manager to Office Manager after implementing new ideas, cost-saving solutions, and my dedication to making improvements that strengthened the organization.

• Assisted executives and leadership with scheduling, meeting preparation, and follow-up to support organizational priorities.
• Provided administrative and operational support to ensure daily office functions ran smoothly.
• Maintained records, correspondence, and filing systems to ensure accuracy and accessibility.