Summary
Overview
Work History
Education
Skills
Certification
Awards
Leadership Experience
Timeline
Generic

JADE RODRIGUEZCORDOVA

Santa Clarita

Summary

Military veteran with 5 years' experience in the medical field and proven success in effectively communicating with healthcare professionals. Results-driven, self-motivated, and adept at performing clinical, administrative, and interpersonal duties of medical assisting and phlebotomy. Through a combination of strong clinical and people skills, demonstrates gentle confidence in administering venipunctures, along with a deep knowledge of infection control procedures and medical terminology. Known for being highly accurate and organized in collecting, preparing, and storing blood samples. As well as contributing significantly to Naval Health Clinic Hawaii across 5 departments and 3 clinics, assisting a total of 9 providers and 3 nurses alongside 17 corpsmen to provide quality care to active-duty service members and their beneficiaries in 9,825 patient encounters. as a subject matter expert. Trained a total of 68 corpsman on immunization administration, patient safety, laboratory protocol, covid-19 operations, front desk duties and documentation, personal initiative.

Well-qualified Beauty Advisor familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.

Dedicated [Job Title] accustomed to exceeding company objectives through client satisfaction and enduring commitment to style and relevance. Advisor with creativity and nuance and thorough knowledge of correct product applications for varying skin colors and face shapes.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Medical Assistant

U.S. Navy
03.2019 - 03.2024
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Ensured proper disposal of used needles, syringes, and other medical waste materials related to vaccination services.
  • Managed inventory of vaccine supplies and ensured they were stored in accordance with recommended standards.
  • Instructed patients on vaccine administration, side effects, and post-vaccination care.
  • Participated in training sessions related to new procedures or techniques associated with administering vaccines for adults and pediatric patients.
  • Maintained a safe environment by adhering to infection control policies and procedures.
  • Prepared and administered vaccines according to established protocols.
  • Monitored patients for adverse reactions following vaccinations.
  • Conducted pre-vaccination screenings, assessing patient eligibility and addressing contraindications.
  • Provided empathetic support to patients and parents, addressing concerns and answering questions about vaccines.

Specimen Acquisition Station Supervisor

U.S. Navy
04.2021 - 06.2022
  • Managed daily Laboratory operations in the role of specimen acquisition station supervisor, ensuring smooth functioning across two clinics and leading a team of 7 active-duty personnel.
  • Achieved 100% compliance in Blood Borne Pathogen training, preventing all needle stick injuries.
  • Revised and edited SOP to reflect current instruction, which resulted in the most up-to-date information being accessible for the safety of patients and staff.
  • For the annual Joint Commission inspection, we removed and decluttered laboratory spaces to provide easier access to currently in-use equipment.
  • Successfully achieved a flawless Joint Commission inspection, earning high praise from the inspector for meticulous laboratory operations.
  • Maintained accurate records of inventory levels at the station in order to meet customer demand.
  • Investigated customer complaints promptly and took corrective action as needed.
  • Ensured that all equipment was functioning properly at all times by performing routine inspections and preventive maintenance tasks.
  • Provided support during emergencies by coordinating resources and personnel to address the situation quickly and efficiently.
  • Monitored daily performance of staff, providing guidance when necessary to ensure quality standards were met.
  • Resolved conflicts between staff members in an effective manner.
  • Conducted regular audits of stations to identify any potential problems or areas needing improvement.
  • Identified opportunities for process improvement initiatives within the organization.
  • Instructed employees on proper safety procedures and ensured compliance with all applicable rules and regulations.
  • Trained new hires on policies and procedures, as well as job-specific duties.

Beauty Advisor

Ulta
03.2017 - 03.2018
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Met sales goals, supporting organizational health through consistent and reliable service.
  • Maintained counter and display areas for cleanliness and organization.
  • Processed payments, entering sales in register for prompt customer service.
  • Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Education

BA - Psychology

Hawai'i Pacific University
03.2023

Certificate - Medical Care

Hospital Corpsman Basic
San Antonio, TX
08.2019

Skills

  • Venipuncture
  • Blood Collection & Handling
  • Medical Records Review
  • Blood and Urine Specimen Storage
  • Patient Care
  • Quality Assurance
  • Wound Care
  • Infectious Disease Control
  • Triage Screening
  • Excellent Bedside Manner
  • HIPAA & OSHA Compliance
  • Clinic Administration
  • MS Office (Word & Excel)
  • Certified in Basic Life Support (BLS)
  • Compassionate
  • Adaptable
  • Electrocardiography (EKG)
  • Medical terminology knowledge
  • OB/GYN procedures
  • Intake control
  • Patient-focused care
  • Sales proficiency
  • Paperwork management
  • Beauty product demonstration
  • Skin analysis
  • Application techniques
  • Sales closing
  • Makeup application
  • Payment processing
  • Relationship building and management
  • Active listening
  • Beauty routine advice
  • Product demonstration
  • Cosmetics selection assistance

Certification

  • Basic Life Support, American Red Cross, 2023-08
  • Certified Phlebotomy Technician, National Healthcareer Association, 2023-11
  • Registered Medical Assistant, American Registry of Medical Assistants, 2023-12

Awards

Letter of Commendation from Commander Submarine Force, U.S. Pacific Fleet Rear Admiral B.L. Converse for outstanding performance of duties while supporting COMSUBPAC executing mass COVID-19 Testing for USS OHIO in April 2020., Letter of Commendation from Commanding Officer C.M. Tepera for outstanding support and instrumental contributions during the command's rapid response to the COVID-19 pandemic from March 2020 to May 2020., Armed Forces Service Medal awarded by Commanding Officer C.M. Tepera for support during COVID-19 Pandemic in May 2020., Humanitarian Service Medal awarded by Commanding Officer C.M. Tepera for direct participation in COVID-19 Pandemic Operations in June 2020., Unsung Hero award presented by Clinical Quality Management, Captain Andrea Petrovanie-Green for dedication to department and command operations in November 2021., Navy Achievement Medal awarded by Commanding Officer, Captain V.M. Diaz for professional achievement in superior performance at Navy Medical Readiness and Training Command from September 2019 to March 2024.

Leadership Experience

  • Sexual Assault Medical Forensic Examiner Assistant, On call for 2,448 off duty weekend hours to ensure SAMFE received any assistance in case of sexual assault reported to Tripler. Attended 1 meeting to receive updated information in regard to current processes and refreshed training for SAMFE exams. This resulted in updated badge to include 24-hour access to buildings to ensure timely access to supplies and proper execution of process due to receiving updated information, 2020-01, 2024-03
  • Trained 7 sailors in proper immunization technique and front desk tasks, to include PPD placement and patient instruction, correct administration of IM injections, patient safety protocols, infection control procedures, patient check-in, ordering vaccines, documentation and screening vaccinations for pediatrics and adults according to CDC and guidelines, 2023-06, 2024-03
  • Patient Safety Exercise - National Patient Safety Week, Assisted in creation and execution of Room of Errors exercise to represent patient safety week. Solely managed exercise for 3 hours which resulted in 25 people participating in event, boosting morale, and recognizing a multitude of patient safety errors, 2022-10-28
  • Trained 6 Corpsman on ARCC testing and infection control procedures, 2022-06, 2023-06
  • Trained 13 Corpsman on new MHS Genesis documentation protocol for COVID-19 testing, 2022-06, 2023-06
  • Trained 7 staff members to correctly follow biohazardous waste, RCRA containers, and sharps procedures, 2021-06, 2022-06
  • Informed 2 Makalapa staff on the point of contact for who removes waste from the clinic, 2021-06, 2022-06
  • Trained 3 corpsman in giving immunizations and on the process of documentation for MHS genesis, 2021-06, 2022-06
  • Trained 3 corpsman in lab protocol, to include ordering labs through MHS genesis, transporting labs, printing labels, and finding orders, 2021-06, 2022-06
  • Trained 8 corpsman, 1 IDC and 1 medical officer on proper N-95 mask practice, to be able to properly use in case of any emergencies requiring N-95 mask, 2021-06, 2022-06
  • Trained 5 corpsman on front desk procedures, patient care documentation and basic Camp Smith protocol with the implementation of the MHS Genesis system, 2021-06, 2022-06
  • Directly supervised and responsible for, in total, 19 DMHRSi timecards for employees and civilians, 2021-06, 2022-06
  • Directly Responsible for any safety concerns, patient safety reports (PSR), informing sailors on patient safety measures, and recognizing any excellence in patient safety for Red Team department
  • Facilitated UV disinfection training for 17 sailors and civilians, on how to properly use the UV disinfection machine to maximize its life and efficiency
  • Trained 2 sailors on safely executing a staple removal, which focused on patient safety and quality care Trained 2 sailors on proper and safe execution of suture removal, which ensured the future success of 1 sailor personally completing a suture removal. Trained 3 sailors in OB/GYN clinic operation to maintain patient safety and quality care throughout procedures and routine appointments. These sailors are now knowledgeable on how to schedule appointments, set up for procedures and assist the provider and midwife on medical care
  • Trained 5 sailors in proper PPE donning and doffing, to limit the spread of infection and maintain safety measures
  • Trained 2 sailors on COVID-19 operations in the Acute Respiratory Care Clinic, Sailors are now educated in front desk duties, informing patients of negative results, obtaining history from patient to fill out PUI form, correct execution of nasopharyngeal COVID-19 PCR and antigen swabs and proper turnover with provider

Timeline

Specimen Acquisition Station Supervisor

U.S. Navy
04.2021 - 06.2022

Medical Assistant

U.S. Navy
03.2019 - 03.2024

Beauty Advisor

Ulta
03.2017 - 03.2018

Certificate - Medical Care

Hospital Corpsman Basic

BA - Psychology

Hawai'i Pacific University
JADE RODRIGUEZCORDOVA