Jade Rosenquist
225 Walnut Drive ,IL
Summary
Professional with a strong background in customer service and client relations. Recognized for delivering exceptional support and collaborating effectively with teams to enhance client engagement and satisfaction in both healthcare and insurance sectors.
Overview
2
2
years of professional experience
Work History
CNA
Arden Courts Memory Care
Geneva, IL
04.2024 - Current
- Assisted residents with daily living activities to enhance comfort and well-being.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Implemented individualized care plans to meet unique needs of residents with memory impairments.
- Collaborated with multidisciplinary teams to ensure comprehensive resident care and support.
- Advocated for residents' needs, enhancing their quality of life through personalized engagement strategies.
- Trained new staff on proper care techniques and facility protocols to ensure quality standards.
Insurance Sales Intern
Aflac
Elgin, IL
04.2026 - 08.2026
- Assisted in identifying client needs to recommend appropriate insurance products.
- Supported marketing initiatives through social media outreach and customer engagement strategies.
- Collaborated with team members to streamline administrative processes for client onboarding.
- Conducted market research to enhance understanding of competitive landscape and target demographics.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Contributed to sales targets by consistently achieving personal goals and supporting team members in their efforts.
- Generated new business opportunities through cold calling and networking events, expanding the agency''s reach within the community.
- Analyzed policyholder data to identify cross-selling opportunities that ultimately led to increased revenue for the agency.
- Streamlined internal processes by creating efficient filing systems for both physical and digital documents, reducing time spent searching for important information.
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
Education
Associate of Arts - Insurance
Elgin Community College
Elgin, IL08-2025
Associate of Science - Certified Nursing Assistant
Elgin Community College
Elgin, IL03-2024
Skills
- Professionalism and ethics
- Customer service
- Quotes and sales
- Customer follow-up
- Client relations
- Life insurance
- Policy writing
- Patient care
- HIPAA compliance
- Reliable team player
Timeline
Insurance Sales Intern
Aflac
04.2026 - 08.2026
CNA
Arden Courts Memory Care
04.2024 - Current
Associate of Arts - Insurance
Elgin Community College
Associate of Science - Certified Nursing Assistant
Elgin Community College