Jade Ruiz
Bakersfield,CA
Summary
Dynamic professional with extensive experience in accounts receivable management at Eds Express Roadside. Proven ability to resolve complex billing issues and enhance financial accuracy. Skilled in Microsoft Excel and adept at fostering team collaboration, ensuring a positive environment while achieving operational excellence. Recognized for delivering exceptional customer service and strategic reporting.
Overview
16
16
years of professional experience
1
1
Certification
Work History
U-haul Company - Manager / Operator
Eds Express Roadside
01.2024 - Current
- Managed daily operations of the accounts receivable department, including invoice processing, payment tracking, and debt collection
- Resolved over 200 complex billing issues, ensuring accuracy in all transactions
- Prepared and presented detailed reports on the status of accounts receivable to senior management, aiding in strategic decision-making
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved customer conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
Server & Bartender
Tina Maries Cafe
02.2017 - Current
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Secretary
Eds Showtime Auto Body
08.2009 - Current
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered multi-line phone system and enthusiastically greeted callers.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Manage accounts payable and receivable
- Process invoices, payments, and customer billing
- Maintain correct financial records and filling systems
Education
Business
Bakersfield College
Bakersfield, CASkills
- Accounts receivable procedures
- Data gathering and analysis
- Team collaboration
- Microsoft Excel, QuickBooks
- Operations management
Certification
RBS Certified
CA LEAD Certified
ServSafe Certified
Timeline
U-haul Company - Manager / Operator
Eds Express Roadside
01.2024 - Current
Server & Bartender
Tina Maries Cafe
02.2017 - Current
Secretary
Eds Showtime Auto Body
08.2009 - Current
Business
Bakersfield College