Jade Rush
Concord,CA
Summary
Well-coordinated in handling diverse office tasks while leading administrative teams to meet demanding performance targets. Good budget management, payroll administration and office organizational skills. Effectively organize resources and clerical support to maintain smooth and efficient operations and enhance team success. Professional and well-rounded Office manager with superior clerical skills and restaurant expertise. Successful at satisfying customer needs while meeting and exceeding business objectives. Smoothly handles all types of administrative tasks, including coordinating mail, records and travel arrangements.
Overview
8
8
years of professional experience
Work History
Benefits Coordinator
Pacific Dental Servies
Pleasant HIll, CA
05.2021 - Current
- Directed and controlled 401K, medical, dental and vision benefit packages.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email and in-person interactions.
- Checked employees' benefits enrollment for accuracy and inputted all data into Epic.
Receptionist
H&R Block
Pleasanton
11.2020 - 04.2021
- Greet clients in a personalized, friendly, and inviting manner
- Match clients with the best-suited tax professional for their needs
- Schedule clients how they would like to be scheduled
- Handle client exits by ensuring all current and future needs are met
- Maintain office cleanliness and organization of resources with team members
Office Manager
Mister Frosty Corporation
Angeles City
02.2014 - 03.2020
- Managed and controlled office supply inventory to secure timely ordering or requisition of depleted or low-level stock
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care
- Reduced financial discrepancies by accurately managing accounting documentation while maintaining case costs and billing processes
- Conducted monthly performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions
- Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments
- Interviewed, on boarded, developed and oversaw daily activities of 12 clerical and administrative office personnel
- Handled all scheduling and managed timely and effective allocation of resources and calendars
- Planned for major business changes, including system conversions and office moves.
Education
Associate of Science - Physical Therapy
Holy Angel University, Central Luzon Doctors Hospital
Angeles CityNo Degree - Business Management
Holy Angel University
Angeles CitySkills
- Time Management Skills
- Customer Service Skills
- Scheduling Skills
- Multitasking Skills
- Improved operational efficiencies, managing work requests, new
- Orders, pricing and changes while coordinating logistics to verify
- Delivery dates Updated employee paperwork and records
- Operations Manager at Mister Frosty Corporation, Angeles City
- February 2013 — February 2014
- Reduced costly waste in manufacturing by identifying and
- Eliminating overproduction
- Recruited, hired and trained crew members on application of
- Projects, customer relations and customer service
- Enforced security policies and procedures to protect company
- Assets from theft, loss or damage
- Implemented policies and standard operating procedures and
- Managed quality, customer service and logistics to implement
- Improvements
- Inspected production areas to identify and correct unsafe or
- Unauthorized practices
- Aligned operational boundaries between processes and
- Production demands
- Managed pre-inspections, site supervision, site measurements,
- Scheduling and equipment management
- Assessed, optimized and elevated operations to target current and
- Expected demands
- Technological Knowledge
- Ongoing Assistance
- Basic Medical Terminology
- Job Analysis
- Customer Care
- Customer Inquiries
- Reading Comprehension
- Benefits Explanations
- Critical Thinking
- Job and Task Observation
- Performance Improvement
- Product Knowledge
- Oral Health Care
- Verbal and Written Communication
Timeline
Benefits Coordinator
Pacific Dental Servies
05.2021 - Current
Receptionist
H&R Block
11.2020 - 04.2021
Office Manager
Mister Frosty Corporation
02.2014 - 03.2020
Associate of Science - Physical Therapy
Holy Angel University, Central Luzon Doctors Hospital
No Degree - Business Management
Holy Angel University
Similar Profiles
Jana BeltzJana Beltz
Registered Dental Hygienist at Pacific Dental ServiesRegistered Dental Hygienist at Pacific Dental Servies
Ayisha VillagomezAyisha Villagomez
Nusring Aide 1 at Health Servies of the PacificNusring Aide 1 at Health Servies of the Pacific
Alyssia SteptoeAlyssia Steptoe
Registered Dental Assistant / Lead Registered Dental Assistant at Pacific Dental, Desert Crossing Dental Group, Rancho Mirage Dental GroupRegistered Dental Assistant / Lead Registered Dental Assistant at Pacific Dental, Desert Crossing Dental Group, Rancho Mirage Dental Group