Jade-Ryan Downs
Ocean Springs,MS
Summary
- Creative Barista skillful in memorizing recipes, maintaining and operating machines and taking customer orders. Offers hands-on experience making and serving coffee and coffee-based beverages. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers.
- Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Junior Barista
Warrior Nutrition
D'Iberville, Mississippi
02.2024 - Current
- Maintained a clean and organized work area.
- Prepared beverages such as coffee, tea and espresso drinks according to customer specifications.
- Performed cashier duties using the point of sale system.
- Greeted customers upon arrival in a friendly manner.
- Assisted with stocking inventory when needed.
- Restocked supplies including cups, lids, stirrers, syrups.
Lead Barista
Biloxi Nutrtion
Biloxi, MS
08.2022 - 02.2024
- Supervised and trained baristas to ensure adherence to company policies and procedures.
- Demonstrated exceptional customer service skills, resolving customer complaints in a professional manner.
- Collaborated with management team to develop new strategies for increasing sales and profits.
- Maintained accurate records of daily transactions, including cash register operations, sales and inventory levels.
- Ensured that all beverages were prepared according to recipes and presented in an attractive manner.
- Developed effective relationships with customers through friendly interactions and excellent product knowledge.
Education
Associate of Arts -
Mississippi Gulf Coast Community College
Jackson County, MS12-2022
High School Diploma -
Alpha Omega Academy
Online06-2020
Bachelor of Science - Psychology
University of Southern Mississippi
Long Beach MSSkills
- Menu knowledge
- Product Upselling
- Order Taking
- POS Systems
Timeline
Junior Barista
Warrior Nutrition
02.2024 - Current
Lead Barista
Biloxi Nutrtion
08.2022 - 02.2024
Associate of Arts -
Mississippi Gulf Coast Community College
High School Diploma -
Alpha Omega Academy
Bachelor of Science - Psychology
University of Southern Mississippi
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