Strategic and solutions-oriented Chief Operating Officer with extensive experience in building and optimizing business infrastructure, systems, and operations. Proven track record in designing and launching CRMs, websites, and proprietary tools to drive efficiency and growth. Expertise in data analysis, process automation, SOP development, team onboarding, and strategic scaling. Adept at leading high-impact projects from concept through execution, aligning operational systems with long-term business goals. Known for strong organizational skills, attention to detail, and a hands-on leadership style.