Jade Sanders
Woodbridge,NJ
Summary
Encouraging traditional/marketing manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.
Detail-oriented team player with strong organizational skills. Self–motivated professional, highly focused in managing various projects large or small, prioritizing deadlines & deliverables in fast paced environments and can handle multiple projects simultaneously with a high degree of accuracy.
More recently, managing over 30 student employees successfully while overseeing multiple time sensitive projects and tasks.
Overview
7
7
years of professional experience
Work History
Sr Administrative Assistant, Marketing & Outreach
Learning Centers- Rutgers University
06.2023 - Current
- Organized and managed social media content and outreach messaging on Social Media platforms
- Led a team of 5 student workers to execute daily tasks and post coordination for the Learning Centers.
- Managed company social media pages and increased social media presence, monitoring user engagement.
- Kept files and records in content management systems such as Google drive, Microsoft One Drive, Canva, Box and the Learning Centers' Media drive.
- Worked closely with Senior Director to manage the department's media budget.
- Facilitated successful events, including conferences and workshops, through meticulous planning, coordination, and execution of logistics.
- Supported program operations by preparing and updating documents, reports and spreadsheets.
- Served as a reliable point of contact for both internal and external stakeholders, demonstrating strong problem-solving skills to address any issues that arose.
- Mentored junior team members, fostering a collaborative and positive work environment that encouraged ongoing professional development.
- Spearheaded cross-functional teams in the planning, execution, and evaluation of integrated marketing campaigns.
- Increased brand visibility by developing and executing strategic media plans across various platforms.
- Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
Acting Assistant Director of Operations
Learning Centers - Rutgers University
11.2022 - 06.2023
- Served as a liaison between senior management and frontline staff to facilitate communication and ensure alignment with department objectives.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Served as Team Lead for 3 admin coordinators and 1 center supervisor
- Oversaw the administrative recruitment, hiring, and onboarding process for new hires to maintain a high-quality Learning Center staff via ROCS and/ or UHR actions.
- Actively participated in recruitment efforts by screening candidates during interviews.
- Trained and mentored new employees on industry practices and business operations.
- Collaborated with cross-functional teams on strategic projects aimed at improving overall business performance.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Planned and executed successful special events, such as college resource fairs and LC open houses.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Created and updated records and files to maintain document compliance.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Conducted regular staff meetings to maintain open lines of communication within the team, fostering a positive work environment.
Admin Coordinator- Livingston Learning Center
Rutgers Learning Centers
08.2022 - 06.2023
- Managed and supervised 20-25 students in one academic year.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Entered data, generated reports, and produced tracking documents.
- Assisted management with special projects to complete all tasks by deadlines.
- Prepared detailed documents and reports in adherence administrative processes.
- Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
- Assisted in the recruitment process by screening resumes, scheduling interviews, and facilitating onboarding activities for new hires.
- Managed calendars requests, scheduled appointments, and coordinated reservation arrangements for senior staff members.
- Increased team productivity with effective delegation of tasks and prioritization of responsibilities.
- Completed bi-weekly payroll for 20-25 employees.
- Assisted in the hiring process by conducting interviews, reviewing resumes, and selecting top candidates for open positions within the center.
- Implemented quality control measures to ensure the highest level of service for clients.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Account Manager - B2B Business Development
High 5 Games
10.2017 - 07.2021
- Implemented creative marketing strategies that led to increased brand visibility and awareness among target customers.
- Nurtured long-term relationships with key clients, resulting in increased repeat business and referrals.
- Collaborated with internal teams to develop comprehensive proposals tailored to specific client requirements.
- Managed a diverse portfolio of clients, ensuring timely communication and effective project management.
- Provided exceptional customer service, consistently exceeding client expectations and fostering loyalty.
- Enhanced cross-functional collaboration by communicating regularly with colleagues in various departments, sharing insights, and working together on projects.
- Organized successful trade shows and events showcasing company products, resulting in increased interest from prospective clients.
Education
Bachelor of Arts - Communication
Massachusetts College of Liberal Arts
North Adams, MA05.2005
Skills
- Project Coordination Expertise
- Social media knowledge
- Website Management
- Product marketing
- Supervising staff
- Social media expertise
- Proficient in Microsoft Office and Google Suites
- Proficient in Project Management software such as Jira, Confluence, and Trello
- Database management knowledge
- Presentation Development
- Budget and Expense Reporting Management
- Customer and client relations
- Administrative and Office Management
- Editing and proofreading
- Project Planning
- Event Planning and Coordination
- Excellent interpersonal skills
- Fast Learner
Timeline
Sr Administrative Assistant, Marketing & Outreach
Learning Centers- Rutgers University
06.2023 - Current
Acting Assistant Director of Operations
Learning Centers - Rutgers University
11.2022 - 06.2023
Admin Coordinator- Livingston Learning Center
Rutgers Learning Centers
08.2022 - 06.2023
Account Manager - B2B Business Development
High 5 Games
10.2017 - 07.2021
Bachelor of Arts - Communication
Massachusetts College of Liberal Arts