Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jade Sanjuan

Fort Worth,TX

Summary

Proven Restaurant Hostess with expertise in dining room management and conflict resolution, honed at Chilis's Bar and Grill. Elevated guest satisfaction through efficient seating strategies and menu knowledge, ensuring a positive dining experience. Skilled in high-volume dining environments, consistently enhancing customer service and team effectiveness. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere. Helpful Hostess processes customer transactions, organizes reservations and coordinates dining room staff. Demonstrated success in working with staff to create unique dining experiences. Offering experience working in restaurant settings. Interesting Hostess with 2 years of experience. Expert in restaurant functionality with distinct history of handling high-volumes of customers with excellent and reliable service.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

Chilis's Bar and Grill
05.2024 - Current
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Checked in with servers to confirm preparedness before seating customers.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Daycare Assistant

Bethesda
05.2024 - Current
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Promoted learning and social development through structured and unstructured playtime.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Designed monthly activity schedules to balance play, rest and learning time.

Restaurant Hostess

Chedders Scratch Kitchen
01.2021 - 08.2022
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Delivered unparalleled service to drive positive dining experience and repeat customer visits.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.

Education

No Degree - Criminal Justice

University of North Texas
Denton, TX
05.2027

High School Diploma -

Saginaw High School
Saginaw, TX
05.2023

Skills

  • Dining room management
  • High-volume dining
  • Conflict Resolution
  • Menu Memorization

Timeline

Restaurant Hostess

Chilis's Bar and Grill
05.2024 - Current

Daycare Assistant

Bethesda
05.2024 - Current

Restaurant Hostess

Chedders Scratch Kitchen
01.2021 - 08.2022

No Degree - Criminal Justice

University of North Texas

High School Diploma -

Saginaw High School
Jade Sanjuan