Jade Shipley
Fairmont
Summary
Efficient professional with extensive experience in fast-paced service environments. Managed high volumes of customer interactions while maintaining organized workspaces. Trained new employees and upheld sanitation and safety standards, demonstrating adaptability to changing demands and a commitment to collaboration and detail in busy settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Associate
The Sol Haven
Fairmont
2025.02 - Current
- Educated clients on tanning procedures and safety guidelines, empowering informed decisions.
- Operated equipment in compliance with safety and operational protocols.
- Maintained sanitation and cleanliness of rooms and equipment to uphold health standards.
- Followed policies and procedures to meet or exceed established performance requirements.
- Advised clients on personalized tanning options and skin care products to enhance satisfaction.
- Instructed customers on safe tanning practices and aftercare routines, promoting safety and optimal results.
Server
Dairy Creme Corner
Fairmont
2023.03 - 2025.10
- Managed multiple tables, delivering exceptional service and enhancing guest experiences.
- Served food and beverages promptly, tailoring selections to customer preferences.
- Facilitated customer understanding of menu items, aiding in personal choices.
- Worked alongside team members during busy shifts to enhance operational efficiency.
- Provided training for new hires, focusing on restaurant standards and best practices.
- Prepared team for smooth transitions during peak hours, ensuring efficient service flow.
Education
Bachelor of Science - Nursing
Fairmont State University
Fairmont, WV2028-05
High School Diploma -
Fairmont Senior High School
Fairmont, WV2024-05
Skills
Communication skills
Teamwork
Time Management
Multitasking
Attention to Detail
Sanitation & Safety Compliance
Adaptability
Reliability
Certification
BLS Provider – American Heart Association, valid through Sept 2027
Timeline
Customer Service Associate
The Sol Haven
2025.02 - Current
Server
Dairy Creme Corner
2023.03 - 2025.10
Bachelor of Science - Nursing
Fairmont State University
High School Diploma -
Fairmont Senior High School