Jade Sierra
Silver City,NM
Summary
Detail-oriented Retail Associate with hands-on experience in register operations, inventory replenishment, and sales floor organization. Skilled in training team members and enhancing customer satisfaction while maintaining food safety standards. Proven ability to streamline operations and support high-volume shifts, ensuring efficiency and productivity.
Overview
6
6
years of professional experience
Work History
Health and beauty team associate retail operations
Walmart
Silver City, New Mexico
10.2025 - Current
- Assisted customers with directions, product locations, and questions.
- Helped customers find directions, product locations, and answers to questions.
- Provided customer service to clients, including resolving complaints and answering inquiries.
- Stocked merchandise and maintained organized salesfloor displays.
- Stocked merchandise and kept sales floor displays neat and organized.
- Replenished inventory from backroom to salesfloor shelves.
- Tracked low-stock items and proactively reported to supervisors for timely restocking.
- Zoned aisles and straightened shelves to meet Walmart standards.
- Supported team members during busy shifts and store recovery.
- Monitored customer satisfaction trends and identified actionable improvements.
- Operated register and processed cash, card, and returns.
- Developed training materials for new employees joining the team.
- Collaborated with vendors to ensure supply chain needs were met in a timely manner.
- Removed safety hazards and maintained organized areas to enhance team safety and productivity.
- Built and maintained working relationships with peers and upper management.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Identified potential improvements to go beyond standard job requirements. to go above and beyond job requirements.
- Upheld high standards of productivity and quality in operations.
- Collaborated with team members to achieve project milestones within set deadlines.
- Participated in regular training sessions to improve product knowledge and service skills.
- Collaborated with team members to complete demanding projects under tight deadlines.
- Used machinery safely and according to manufacturer instructions to prevent workplace accidents.
Kitchen Crew Trainer
McDonald’s
Silver City, New Mexico
04.2021 - 01.2023
- Trained new crew members on McDonald's kitchen procedures and station duties.
- Prepared menu items using grill, fry, and assembly station workflows.
- Reinforced McDonald’s quality standards for food preparation and portion control.
- Monitored food safety standards and followed McDonald’s cleanliness requirements.
- Guided crew through equipment setup, cleaning, and restocking tasks.
- Kept food items labeled, stored, rotated, and disposed of according to safety protocols.
- Assisted shift leaders with opening, closing, and daily operations to maintain workflow efficiency.
- Worked with other trainers to develop effective methods for teaching new concepts.
- Recorded performance, safety, and customer service needs to improve operations.
- Explained cash handling, order accuracy, and register procedures.
Education
High School Diploma -
Silver High School
Silver City, NM05-2019
Skills
- Inventory replenishment
- Visual merchandising
- Food safety
- Customer service
- Register operations
- Employee training
- Payroll administration
- Workplace safety
- Attention to detail
- Problem-solving
- Analytical skills
- Leadership qualities
- Effective communication
- Housekeeping procedures
Affiliations
- Hobbies
Fishing,gardening,go to the gym,hiking,yard work,party planning,pet sitting,
References
- Michael Eugene Lopez :La Plata Teacher/Coach in retirement
- 5755190457
- Benito Sierra : haul truck driver two
- 5756542299
Timeline
Health and beauty team associate retail operations
Walmart
10.2025 - Current
Kitchen Crew Trainer
McDonald’s
04.2021 - 01.2023
High School Diploma -
Silver High School