Jade Snowden
Laughlin,NV
Summary
Experienced with team leadership, ensuring smooth operations and high productivity. Utilizes effective conflict resolution and strategic planning to maintain a positive work environment. Track record of enhancing team performance and maintaining operational efficiency. Adept at enforcing policies and managing inventory, consistently achieving operational excellence and fostering a positive work environment.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
Starbucks
11.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening procedures and balanced tills.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Helped store management meet standards of service and quality in daily operations.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Collaborated with team members to enhance overall customer experience and satisfaction.
Barista
Starbucks
11.2021 - Current
- Delivered high-quality beverages while maintaining cleanliness and organization of work area.
- Trained new baristas in beverage preparation techniques and customer service standards.
- Monitored inventory levels and restocked supplies to ensure efficient operations.
- Developed strong customer relationships through attentive service and product knowledge.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Assistant Manager
CBD Emporium
06.2020 - 08.2021
- Developed and implemented efficient scheduling processes to optimize team productivity.
- Coordinated inventory management systems to ensure accurate stock levels and timely replenishment.
- Analyzed customer feedback to identify areas for service improvement and enhance client satisfaction.
- Oversaw daily operational tasks, ensuring compliance with company policies and procedures.
- Supervised day-to-day operations to meet performance, quality, and service expectations.
Education
Bachelor of Arts - Psychology
Arizona State University
Tempe, AZ06-2025
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Training and mentoring
- Customer-oriented
- Policy enforcement
- Inventory management
- Time management
- Attention to detail
- Beverage preparation
- Cash register operation
Timeline
Shift Supervisor
Starbucks
11.2024 - Current
Barista
Starbucks
11.2021 - Current
Assistant Manager
CBD Emporium
06.2020 - 08.2021
Bachelor of Arts - Psychology
Arizona State University
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