Summary
Overview
Work History
Education
Skills
Timeline
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Jade Solace

Georgetown,KY

Summary

Human Resources professional with 20 years of experience rooted in exceptional customer service. Highly focused and dedicated, bringing a strong background in delivering outstanding support while aligning HR strategies with organizational goals. Skilled in core HR functions including employee recruitment, onboarding, training, development, and retention. Known for building strong workplace relationships, fostering employee engagement, and enhancing team performance through effective communication and support.

Overview

27
27
years of professional experience

Work History

Human Resources Business Partner

Sleep Outfitters
, USA
01.2023 - Current
  • Conducted thorough investigations into workplace harassment, discrimination, safety complaints, and civil rights issues, ensuring timely and compliant resolution.
  • Provided expert guidance on organizational policies and procedures to ensure alignment with local, state, and federal employment laws.
  • Drove strategic changes across operational areas to better align with overall HR objectives and organizational goals.
  • Diagnosed personnel-related challenges and developed action plans to proactively eliminate potential issues.
  • Supported the planning and execution of employee engagement initiatives, including holiday parties and company events.
  • Delivered comprehensive new hire orientation programs to effectively communicate company policies, culture, and expectations.
  • Assisted in full-cycle recruitment, including interviewing, hiring, and onboarding of new employees.
  • Administered employee discipline and terminations in accordance with company policy and employment law.
  • Provided HR support and guidance to supervisors on disciplinary actions and performance issues.
  • Conducted exit interviews to gather feedback, analyze trends, and develop retention strategies.
  • Ensured all HR policies and procedures were regularly reviewed and remained compliant with evolving legal standards.

Human Resources Business Partner

Avantor Performance Materials
Paris, KY
07.2019 - 02.2022
  • Partnered with senior leadership to align corporate and plant operations during the final stages of a company acquisition, ensuring smooth adoption of new HR initiatives, including a global leveling project, employee recognition program, internal transfer process enhancements, and employee database upgrades.
  • Provided confidential, strategic HR guidance to business leaders on associate relations, organizational development, and workforce planning.
  • Led succession planning efforts and facilitated cross-functional talent discussions with executive and departmental leadership teams.
  • Designed and implemented an employee retention program that improved sourcing and selection criteria, increasing the company’s ability to attract top talent, and contributing to a 15% reduction in employee turnover.
  • Organized and executed two successful open house hiring events, resulting in the onboarding of over 20 full-time employees to meet urgent staffing needs.
  • Delivered daily support in associate relations, partnering with management to address workplace concerns, and uphold a positive employee experience.
  • Facilitated collaborative problem-solving strategies to resolve associate relations issues, ensuring fair and consistent application of company policies.
  • Trained and supported functional teams on effective recruiting procedures, with a strong emphasis on associate retention and internal mobility.
  • Active member of the site leadership team, contributing HR insights during key business meetings, and influencing decision-making processes.
  • Championed organizational change initiatives, and assisted field leaders in navigating transitions effectively.
  • Analyzed workforce KPIs and trends to provide leadership with data-driven insights and corrective action strategies aligned with business goals.

Human Resources Manager

Kentucky Advanced Forge
Georgetown, KY
03.2016 - 01.2020
  • Enhanced employee engagement by founding and leading an Activities Committee that unified employees across all shifts, strengthened team relationships, and supported community development through fundraisers, charity events, and school partnerships.
  • Maintained and revised the ISO HR instruction manual, ensuring compliance and alignment with evolving company processes and standards.
  • Partnered with management to reduce annual turnover to 2% in FY2017, down from previous averages of 10–12%, through strategic retention initiatives and improved employee relations practices.
  • Identified staffing needs, led recruitment and selection processes, and conducted interviews to bring in high-quality candidates aligned with organizational goals.
  • Collaborated with leadership to transition the workforce from a 12-hour shift schedule to a 10-hour model, improving employee satisfaction and operational efficiency.
  • Played a key role in managing a plant closure, overseeing employee file management, coordinating internal job transfers, supporting staff with external job placements, and maintaining team morale during the transition.

Human Resources Manager

Blue Star Plastics
Lexington, KY
06.2015 - 03.2016
  • Identified workforce needs and led full-cycle recruitment, including interviewing and selecting qualified candidates to fill key roles across departments.
  • Collaborated with management to transition employees from eight-hour to twelve-hour shifts, aligning staffing strategies with operational demands.
  • Boosted employee morale by organizing inclusive events that united all shifts and helped build stronger relationships between hourly and salaried staff.
  • Revised and updated company policies to ensure compliance with all legal and regulatory standards, reducing risk, and improving policy clarity.
  • Led employee development initiatives by coaching site leaders on effective management techniques to support and transition temporary staff into successful, long-term employees.

Human Resources Generalist

Kaba Mas
Lexington, KY
05.2014 - 06.2015
  • Designed and implemented an online training program for off-site sales professionals, ensuring consistent and accessible onboarding and compliance training across all company locations.
  • Maintained accurate and thorough records of employee benefit plans, including health insurance and retirement plans, supporting timely and effective benefits administration.
  • Managed documentation of all personnel transactions, including hires, promotions, transfers, performance evaluations, and terminations.
  • Compiled and maintained employee statistics and HR data to meet internal needs, and ensure compliance with government reporting requirements.

Human Resources Manager

Westermeyer Industries, Inc
Bluffs, IL
05.2012 - 01.2014
  • Oversaw daily operations of the Human Resources Department, ensuring alignment with organizational goals, and compliance with regulations.
  • Delivered high-quality customer service by assisting employees with benefits, payroll, and other HR-related concerns.
  • Acted as a liaison between management and employees, resolving work-related issues, and fostering a positive work environment.
  • Administered employee benefits programs, including 401(k), FMLA, and workers' compensation claims.
  • Maintained and managed over 100 personnel files in compliance with company policy, federal, and state employment laws.
  • Advised executive leadership on employee relations matters, and appropriate corrective actions.
  • Trained supervisors and managers on conducting effective performance appraisals and performance management techniques.
  • Addressed high-priority, sensitive HR issues with discretion, professionalism, and strategic resolution.

Human Resources Specialist

Toyota Tsusho America, Inc
Georgetown, KY
09.1998 - 06.2008
  • Maintained open communications with hourly and salaried employees.
  • Prepared, coordinated, and administered quarterly training for managers and employees.
  • Detailed and arranged logistics for conferences and seminars, including travel arrangements and venue reservations.
  • Handled understaffing, disputes, termination of employees, and administered disciplinary procedures.
  • Assisted management in developing action plans to correct the disciplinary issues.
  • Supported the company's safety programs.
  • Created PowerPoint presentations targeting managers and employees to create an engaging training experience.
  • Advised managers on organizational policy matters and recommended needed changes.
  • Served as a link between management and employees by handling questions and helping to resolve work-related issues.
  • Implemented new processes and system for improving Family Medical Leave procedures
  • Assisted with payroll preparation and data entry into ADP.

Education

Bachelor's degree - Human Resources Management

Midway College
Midway, Kentucky
05.2008

Associate degree - Business Administration

Lexington Community College
Lexington, KY
05.2003

Skills

  • Recommending policy improvements
  • Planning policy integrations
  • Improving employee engagement
  • Advising on strategies
  • Training development
  • Personnel information systems
  • Recruitment and hiring
  • Compliance
  • PPE use
  • Active listening
  • Human resources operations
  • Employee handbook development
  • Conflict resolution

Timeline

Human Resources Business Partner

Sleep Outfitters
01.2023 - Current

Human Resources Business Partner

Avantor Performance Materials
07.2019 - 02.2022

Human Resources Manager

Kentucky Advanced Forge
03.2016 - 01.2020

Human Resources Manager

Blue Star Plastics
06.2015 - 03.2016

Human Resources Generalist

Kaba Mas
05.2014 - 06.2015

Human Resources Manager

Westermeyer Industries, Inc
05.2012 - 01.2014

Human Resources Specialist

Toyota Tsusho America, Inc
09.1998 - 06.2008

Bachelor's degree - Human Resources Management

Midway College

Associate degree - Business Administration

Lexington Community College

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