Jade Stephens
Dallas
Summary
Friendly Front Office Hospital Receptionist with a commitment to enhancing patient experiences through compassion and professionalism. Developed strong administrative skills during an externship, creating welcoming environments that support efficient front office operations. Graduating at the top of the class with specialized training in Medical Billing & Coding, focused on contributing to a compassionate medical team.
Overview
3
3
years of professional experience
Work History
Extern
Iasto Chiropractor Wellness Center
Dallas
01.2026 - Current
- Scheduling patient appointments and managing daily office flow
- Updated patient ledgers to ensure accuracy and support billing processes
- Answered calls, made follow-up calls, and emailed patients to enhance communication and patient satisfaction
- Reviewing office remittance codes and learning billing procedures
- Creating a welcoming, friendly environment for every patient
- Acquired hands-on experience in a medical front office setting, contributing to operational efficiency
Bartender
Olive Garden
Dallas
02.2023 - Current
- Prepared a variety of cocktails and beverages for guests at Olive Garden.
- Provided excellent customer service by engaging with guests and ensuring satisfaction.
- Managed inventory by tracking supplies and restocking as needed during shifts.
- Managed inventory by tracking supplies and restocking items during shifts.
- Developed good working relationships with fellow employees through effective communication.
Education
Medical Billing & Coding Program -
UEI College
DallasDavid W Carter High School
Dallas, TxSkills
- Patient Scheduling
- Front Desk Operations
- Medical Billing & Coding
- Office Software
- Basic Accounting
- Customer Service
- Patient Engagement
- Telephone and email etiquette
- Professional Communication
- Effective communication
- Customer support
- CPR
Timeline
Extern
Iasto Chiropractor Wellness Center
01.2026 - Current
Bartender
Olive Garden
02.2023 - Current
Medical Billing & Coding Program -
UEI College
David W Carter High School