Summary
Work History
Education
Skills
Timeline
JADE SWAIN

JADE SWAIN

Alvin,Tx

Summary

Enthusiastic and dedicated individual with extensive customer service experience, seeking to transition into the hair and makeup industry. Eager to learn, grow, and apply creativity in a fast-paced, team-oriented environment. Ready to leverage my skills in communication, collaboration, and problem-solving to deliver exceptional service.

Work History

Sales Associate

Dillards
01.2019
  • Assisted customers in product selection and provided personalized service
  • Processed transactions accurately and handled cash/credit payments
  • Helped maintain a clean, organized store environment
  • Exceeded sales goals through effective communication and relationship-building

Customer Service Representative

Sonic
01.2018
  • Handled customer inquiries and resolved issues efficiently, maintaining a high level of customer satisfaction
  • Processed orders, managed billing, and provided product/service information
  • Collaborated with team members to improve customer service processes
  • Assisted in training new employees, demonstrating leadership and mentorship abilities

Customer Service Representative

Dairy Queen
01.2017
  • Handled customer inquiries and resolved issues efficiently, maintaining a high level of customer satisfaction
  • Processed orders, managed billing, and provided product/service information
  • Collaborated with team members to improve customer service processes
  • Assisted in training new employees, demonstrating leadership and mentorship abilities

Stay-at-Home Mom

Self-Employed
- Current
  • Managed household tasks and childcare responsibilities, demonstrating strong organizational and multitasking abilities
  • Developed excellent time management and problem-solving skills
  • Built strong relationships through community involvement and networking

Receptionist

Lavish Salon
11.2024 - 04.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.

Education

undefined

San Jacinto College
05.2025
  • Certifications & Training
  • Ongoing cosmetology education

High School Diploma - undefined

RISE Academy, Manvel, TX
01.2014

Skills

  • Strong interpersonal and communication skills
  • Quick learner with adaptability to new techniques
  • Customer-focused with a passion for delivering high-quality results
  • Team player who thrives in collaborative settings
  • Time management and organizational skills
  • Ability to handle multiple tasks efficiently
  • Basic knowledge of hair and makeup techniques (eager to expand)
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Timeline

Receptionist - Lavish Salon
11.2024 - 04.2025
Sales Associate - Dillards
01.2019
Customer Service Representative - Sonic
01.2018
Customer Service Representative - Dairy Queen
01.2017
Stay-at-Home Mom - Self-Employed
- Current
San Jacinto College - ,
RISE Academy - High School Diploma,

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JADE SWAIN