Summary
Overview
Work History
Education
Skills
Timeline
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Jade Taylor

San Diego,CA

Summary

Bilingual, dedicated, and results-driven hospitality manager with eleven years of experience in the industry, including three years of restaurant management. Proven track record in leading and training high-performing teams, with the successful opening of 15+ restaurants, both national and international. Skilled in both front-of-the-house leadership and back-of-the-house operations, with hands-on expertise in scheduling and inventory management. Recently recognized as a finalist for the company-wide Alchemist Award for driving sales through hospitality, resulting in an increased PPA. Currently seeking a dynamic restaurant management role where I can continue to grow, while contributing my skills to support team success and enhance, and elevate the guest experience.

Overview

12
12
years of professional experience

Work History

Hospitality Manager

California Pizza Kitchen
San Diego, CA
01.2022 - Current
  • Successfully opened three California Pizza Kitchen locations as part of the corporate training and opening team, cultivating strong, service-driven teams and operational readiness.
  • Lead floor manager for guest relations, ensuring a welcoming and memorable dining experience by guiding the team in delivering exceptional service, and promptly resolving guest concerns with professionalism and care.
  • Lead all hiring, interviewing, onboarding, and training efforts for both the front and back of the house, building a cohesive, high-performing team that consistently exceeds service standards.
  • Manage and create weekly labor forecasts, building all FOH and BOH schedules accordingly, and manage all alcohol inventory and ordering with precision to ensure efficiency and cost control.
  • Act as lead expediter, overseeing the full flow of the kitchen to ensure proper recipe execution, smooth pacing, and accurate ticket completion.

Shift Leader

Phil's BBQ
San Diego, CA
03.2017 - 12.2021
  • Honored as the 2018 Employee of the Year for leadership, teamwork, and delivering exceptional service.
  • Conducted training seminars and filmed front of the house corporate training videos for all new hires.
  • Supervised the cashier line and break rotations, aiding team members with daily responsibilities, monitoring task completion.
  • Assembled and expedited all pickup, offsite, and delivery orders pertaining to catering.

Expeditor/Corporate Trainer

Fuddruckers
San Diego, CA
08.2013 - 03.2017
  • Played a key role in 10 successful restaurant openings, both international and national, by preparing training materials and educating team members.
  • Performed a dual role as lead cashier and expediter, ensuring high service standards and quality control.
  • Accurately processed all cash and card transactions using the POS system while maintaining a balanced drawer and efficient service speed.

Education

High School Diploma -

San Diego High School
San Diego
06-2013

Skills

  • Fluent in Spanish
  • Guest relations and service recovery
  • Team leadership and training
  • Catering coordination
  • Detail-oriented
  • Cultivating a positive team culture

Timeline

Hospitality Manager

California Pizza Kitchen
01.2022 - Current

Shift Leader

Phil's BBQ
03.2017 - 12.2021

Expeditor/Corporate Trainer

Fuddruckers
08.2013 - 03.2017

High School Diploma -

San Diego High School

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Jade Taylor