Jade Toledo
Union City
Summary
Versatile professional with experience ranging from pet sitting for individual clients to serving as a Rent Control Clerk for City Government. Excelled in customer service and schedule management, demonstrating a strong ability to multitask and resolve issues promptly. Proven track record of enhancing operational efficiency and fostering positive relationships, showcasing exceptional communication and organizational skills.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Dog Sitter
Self Employed
06.2024 - 11.2024
- Maintained a safe and comfortable environment for dogs, ensuring proper exercise, feeding, and playtime routines
- Maintained a clean and organized workspace for dog care activities, ensuring the health and safety of all pets involved
- Handled various breeds of dogs with differing temperaments and needs, adapting care strategies accordingly
- Managed scheduling effectively to accommodate multiple clients' needs simultaneously without compromising quality of service
- Built trust with pet owners through consistent communication and updates on their dog's well-being while in my care
Standing Attendant
Delaware North
05.2023 - 09.2024
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal
- Collaborated with team members to improve overall service quality and guest experience
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks
- Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns
- Resolved customer complaints in a timely manner, demonstrating professionalism and empathy
Rent control clerk
City Hall
05.2021 - 08.2022
- Provided exceptional customer service, addressing inquires and resolving issue promptly
- Complied and recorded data to compare records and reports on facility maintenance, energy efficiency, system performance and machine productivity
- Developed comprehensive reports on control operations, assisting management in making informed decisions
- Handled multiple priorities effectively under tight deadlines, ensuring timely completion of all assigned tasks
- Maintained accurate records, ensuring timely updates and retrieval of document when required
Education
High School -
Jose Marti Stem Academy
06.2024
Bachelor of Science -
Pace University
05.2028
Skills
- Active listening
- Organization
- Customer service
- Excellent communication
- Honest
Awards
- National Honor Society, 2020-2024
- Math Honor Society, 2020-2024
- Student of the Month, 2022
- Honor Roll, 2020-2022
- High Honor Roll, 2022-2024
Languages
Spanish
Native or Bilingual
Chinese (Mandarin)
Limited Working
Timeline
Dog Sitter
Self Employed
06.2024 - 11.2024
Standing Attendant
Delaware North
05.2023 - 09.2024
Rent control clerk
City Hall
05.2021 - 08.2022
Bachelor of Science -
Pace University
High School -
Jose Marti Stem Academy
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