Carlos Tovar
Wilmington,CA
Summary
Hardworking team player with 5+ years of customer service experience, pursuing a new career opportunity to exercise well-developed competencies.
Overview
8
8
years of professional experience
Work History
Line Cook
Top Shelf Tacors
10.2024 - Current
- Prepared and cooked food items according to standardized recipes and portion sizes.
- Maintained cleanliness and organization of kitchen workspace, adhering to safety regulations.
- Assisted in inventory management, monitoring stock levels, and minimizing waste.
- Collaborated with team members to ensure timely service during peak hours.
- Operated kitchen equipment efficiently, ensuring proper maintenance and sanitation standards.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Server
Applebee’s Grill + Bar
01.2022 - 2023
- Informed customers of ingredients and allergens to support sensible menu choices.
- Supported bussers with table-cleaning during high-volume shifts.
- Listened to guest needs and responded promptly to personalized service.
- Demonstrated hospitality and superior customer service while greeting tables.
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Took and processed orders efficiently, utilizing point-of-sale systems to enhance accuracy.
- Resolved guest complaints promptly, focusing on customer satisfaction and retention strategies.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Host
Applebee’s Grill + Bar
01.2020 - 01.2022
- Managed the floor and arranged seating for guests.
- Perform any duties as requested by management.
- Ensured all guests were greeted courteously and in a timely manner.
- Helped resolve guest problems by remaining positive, friendly, and respectful.
- Provided information and answered questions regarding the menu and specials.
- Annually completed food service and training course upon being hired.
Line/Prep Cook
Applebee’s Grill + Bar
01.2018 - 01.2021
- Memorized an extensive menu of over 50 food items and all ingredients.
- Prepared meats, poultry, and vegetables for broiling, grilling, and frying.
- Upheld sanitization standards in the kitchen and avoided cross-contamination.
- Monitored food storage to ensure freshness.
Education
High School Diploma -
Cabrillo High School
Long Beach, CA05.2017
Skills
- Interpersonal Communication Skills
- Conflict Resolution
- Decision-Making
- Integrity
- Customer Service
- Leadership
- Food Safety Knowledge
- Bilingual (Spanish/English)
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
Line Cook
Top Shelf Tacors
10.2024 - Current
Server
Applebee’s Grill + Bar
01.2022 - 2023
Host
Applebee’s Grill + Bar
01.2020 - 01.2022
Line/Prep Cook
Applebee’s Grill + Bar
01.2018 - 01.2021
High School Diploma -
Cabrillo High School