JADE TUCKETT
Santaquin,UT
Summary
With more than 4 years of customer service experience in various industries, I find joy in increasing customer satisfaction while maintaining a positive attitude. I am also proactive in resolving issues and goal oriented.
Overview
5
5
years of professional experience
Work History
Massage Therapist
Sundance Resort and Spa
10.2022 - Current
- Ensure guest satisfaction and comfort throughout the entire spa journey
- Communicate clearly with clients and customize experience to fit needs
- Promote relevant body care products to all guests
Financial Services Representative
Western Governers University
Salt Lake City, Utah
01.2025 - 04.2025
- Advised students of any additional documents required for processing their applications.
- Responded to inquiries from students regarding the status of their financial aid application or award package.
- Provided customer service support to students regarding their financial aid inquiries.
Member Services (US, UK Market, Virtual Mentor)
doTERRA International
05.2020 - 10.2022
- Provide the highest level of customer service through phone and email
- Respond to customers and agents in a timely manner
- Follow-up promptly on customer service issues
Education
B.S. - Business Administration, Marketing
Western Governors University
Skills
- Reliability
- Customer engagement
- Positive and engaging demeanor
- Reliability and punctuality
- Client communication
- Problem solving
References
- Tristand Golden, Store Manager, (319) 743-5006
- Jonna Slade, Sundance Spa Director, (801) 223-4270
- Sadie Anderson, Customer Service Team Lead, (801) 725-8919
Timeline
Financial Services Representative
Western Governers University
01.2025 - 04.2025
Massage Therapist
Sundance Resort and Spa
10.2022 - Current
Member Services (US, UK Market, Virtual Mentor)
doTERRA International
05.2020 - 10.2022
B.S. - Business Administration, Marketing
Western Governors University
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