With more than 4 years of customer service experience in various industries, I find joy in increasing customer satisfaction while maintaining a positive attitude. I am also proactive in resolving issues and goal oriented.
Overview
4
4
years of professional experience
Work History
Retail Associate (Seasonal)
Klondike Clothing
03.2024 - 10.2024
Demonstrated ability to deliver outstanding customer service to diverse groups, including international tourists
Ability to collaborate with team members to manage stock, prepare for busy periods, and provide top-notch service
Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
Massage Therapist
Sundance Resort and Spa
10.2022 - 03.2024
Ensure guest satisfaction and comfort throughout the entire spa journey
Communicate clearly with clients and customize experience to fit needs
Promote relevant body care products to all guests
Member Services (US, UK Market, Virtual Mentor)
doTERRA International
05.2020 - 10.2022
Provide the highest level of customer service through phone and email
Respond to customers and agents in a timely manner
Follow-up promptly on customer service issues
Education
B.S. - Business Administration, Marketing
Western Governors University
Skills
Reliability
Customer engagement
Positive and engaging demeanor
Reliability and punctuality
References
Tristand Golden, Store Manager, (319) 743-5006
Jonna Slade, Sundance Spa Director (801) 223-4270
Sadie Anderson, Customer Service Team Lead, (801) 725-8919, sadieanderson24@gmail.com