Jade Tung
New York,NY
Summary
Psychology student at Howard University with a diverse background in mentorship, hospitality, and community outreach. Proven ability to lead in fast-paced environments, including coordinating youth programs and managing guest relations in high-volume settings. Strong communication and organizational skills used to create positive service experiences and support effective team collaboration.
Overview
2
2
years of professional experience
Work History
Host
Follia
New York, NY
01.2025 - 06.2025
- Welcomed guests warmly, escorted them to tables, and provided menus, creating a positive first impression.
- Utilized OpenTable to coordinate reservations and walk-ins, increasing seating efficiency during peak hours
- Trained new hosts on procedures, customer service standards, and reservation management tools.
- Handled guest inquiries, special requests, and complaints professionally, enhancing overall dining satisfaction.
Camp Counselor
YMCA Camp Mohawk
Litchfield, CT
07.2023 - 08.2023
- Welcomed campers and families during check-in, helping children settle into cabins and adjust to camp life
- Organized and supervised activities including sports, swimming, arts & crafts, and jewelry making
- Created a supportive environment by helping campers build friendships and comforting those experiencing homesickness
- Supported families during checkout by helping campers pack belongings and assisting with account balances
Education
No Degree - Psychology
Howard University
Washington, DC05-2029
High School Diploma -
Beacon High School
New York, NY06-2025
Skills
- Organization and time management
- Customer service
- Communication and Interpersonal Skills
- Flexible and adaptable
- Leadership and Mentorship
- Problem-solving
Timeline
Host
Follia
01.2025 - 06.2025
Camp Counselor
YMCA Camp Mohawk
07.2023 - 08.2023
No Degree - Psychology
Howard University
High School Diploma -
Beacon High School