Jade Ulmer
Surprise,AZ
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Associate Safety Committee
GYR2 Amazon
Goodyear, AZ
11.2022 - Current
- SPILL TRAINED (Spotted white substance while conducting safety audits, informed leaderships, and took proper steps remove chemical, while following safety procedures.)
- Monitoring Associates (Monitoring is key to keeping AA safe, while at the same time, catching issues of concern in rewal time, I often spot heat exhaustion before it becomes an issue for an AA, by educating and informing proper hydration.
- Safety Audits ( I conduct safety audits on a regular basis, sometimes more than once, in doing so, i have prevented several injuries from AA by enforcing Safety Rules of compliance, hard hats must be worn at all times in the trailers for their safety.)
Customer Service Representative
Ring
Phoenix, AZ
02.2022 - 06.2022
- Answered incoming calls, I provided frontline support or assistance, A Ring Neighbor was not tech savvy, so i took the extra time to walk her through the set up, step by step, delivering results.
- Customer Satisfaction My main goal was to Earn Trust and resolve problems with knowledge and friendly service, with Customer Obsession in mind.
- Billing: I had a neighbor try to access an account without proper credentials, I was able to prevent fraud from occurring, by asking probing questions and verifying payment information.
FC Associate
PHX6 Amazon Fulfillment Center
Phoenix, AZ
08.2017 - 11.2021
- PICKER: Fulfilled orders quickly to accomplish challenging daily objectives. (In CRUNCH TIME I can Pick 10 items in 60 seconds)
- SCANNER: Confirmed items picked for orders by keying codes into system.
- Learning Ambassador Trained FC1 associates in Pick, Pack and Single smalls. I have taught two classes when one of the Ambassadors could not finish task, I used BIAS FOR ACTION and got all trained completed for our Day1s.
Education
Some College (No Degree) - Medical Insurance Coding
Sanford-Brown College - Fenton
Fenton, MOSkills
- MS Office
- Networking
Certification
- Ring Certificate of Achievement 03/18/2022
- OSHA 10
Timeline
Associate Safety Committee
GYR2 Amazon
11.2022 - Current
Customer Service Representative
Ring
02.2022 - 06.2022
FC Associate
PHX6 Amazon Fulfillment Center
08.2017 - 11.2021
Some College (No Degree) - Medical Insurance Coding
Sanford-Brown College - Fenton