Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jade Von Lichtenstein

Gilbert,AZ

Summary

Focused Coordinator with versatile background in various administrative and managerial functions. Follows office workflow to increase performance levels, maintain files and records with meticulous detail and supports team with a variety of tasks. Adept trainer with over eight years of success in leadership and staff supervision. Actively pursuing a higher-level position in my current role by collaborating with team members to optimize donation potential. Seeking career growth and education through continual experience in the medical field with goals of development in the department through a Supervisor role.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Lead Donor Support Coordinator

Donor Network Of Arizona
Tempe, AZ
04.2021 - Current

Maximizes donation potential by using diligent and thorough screening methods. Maintains high transplant suitability rates in both eye and tissue donation for departmental success. Actively mentors and coaches team members on new techniques and development. Effectively manages time through pacing case coordination and case activity. Successfully follows Standard Operating Procedures to ensure Quality Control in all aspects of the job. Exemplifies core values of passion, positivity and eagerness in order to make the most out of donation on a daily basis. Well-versed in conversations with donor families and continually works to improve language and approach. Methodically documents with a high level of accuracy. Efficient in training newly onboarded team members to perform all the duties of a DSC role.

Store Manager

Walgreens
Tempe, AZ
04.2015 - 04.2021

Managed a pharmacy driven retail operation heavily focused on patient care and outcomes. Fostered healthy team environments to promote collaboration and boost productivity. Seasoned in analyzing financial indicators and planning to maximize profitability. Performance counseling to staff of over 20 people large. Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality. Collaborated closely with pharmacist to deliver high level of quality patient care. Adhered to regulatory and policy guidelines for workplace safety and customer confidentiality. Supervised team of pharmacy technicians, interns and support staff. Assessed safety procedures and federal regulations to maintain pharmacy compliance. Proficient in coordination and planning of events pertaining to immunization clinics and charity causes.

Education

Master of Science - Psychology With An Emphasis in Forensic Psychology

Grand Canyon University
Phoenix, AZ
07.2020

Bachelor of Science - Biological Science With An Emphasis in PreMedicine

Grand Canyon University
Phoenix, AZ
05.2018

Skills

  • Interpersonal and Written Communication
  • Independent Projects and Team Work
  • Maintaining Optimal Service Levels
  • Broad Medical Terminology Knowledge
  • Research and Documentation
  • Planning and Coordination
  • Public Speaking and Presentation
  • Operational Improvement
  • Following Standard Operating Procedures
  • Quality control

Certification

Certified Pharmacy Technician (CPhT)

Certified by the Pharmacy Technician Certification Board (PTCB)

Timeline

Lead Donor Support Coordinator

Donor Network Of Arizona
04.2021 - Current

Store Manager

Walgreens
04.2015 - 04.2021

Master of Science - Psychology With An Emphasis in Forensic Psychology

Grand Canyon University

Bachelor of Science - Biological Science With An Emphasis in PreMedicine

Grand Canyon University
Jade Von Lichtenstein