Improved customer satisfaction through staff training in customer service and product knowledge.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Maintained open lines of communication with higher management, sharing pertinent information about store performance and requesting support when needed.
Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
Interacted well with customers to build connections and nurture relationships.
Approved regular payroll submissions for employees.