Jade Windon
Summary
Experienced with handling cash transactions and providing excellent customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in fast-paced environment.
Overview
9
9
years of professional experience
Work History
Customer Service Cashier
Slidell Memorial Hospital
08.2017 - 02.2024
- Provided customers with product and service information
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints regarding sales and service
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Customer Service
Walmart
08.2015 - 07.2017
- Increased member retention through exceptional customer service during stressful situations.
- Exceeded sales goals through exceptional customer service and product knowledge.
- Developed and implemented customer service policies and procedures
- Developed customer service processes to improve customer satisfaction.
Education
No Degree - Medical Technology
Delta College
Slidell, LA02-2025
Skills
- Cash register operation
- Product knowledge
- Customer focus
- Merchandise restocking
- Reliability and punctuality
- Patience and composure
- Customer service
Timeline
Customer Service Cashier
Slidell Memorial Hospital
08.2017 - 02.2024
Customer Service
Walmart
08.2015 - 07.2017
No Degree - Medical Technology
Delta College
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