Summary
Work History
Education
Skills
Timeline
Generic

Jade Winstead

Gahanna

Summary

Dynamic professional with a proven track record at David's Bridal, enhancing customer experience and boosting sales through expert client consultations and fashion knowledge. Skilled in inventory management and visual merchandising, I excel in creating memorable shopping experiences, achieving a significant increase in customer satisfaction and loyalty.

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Experienced with understanding client needs and preferences to deliver personalized consultations. Utilizes effective communication skills to ensure seamless and enjoyable shopping experience. Track record of creating lasting client relationships through keen attention to detail and customer service excellence.

Work History

Bridal Consultant

Davids Bridal
  • Assisted brides in selecting the perfect gown by carefully listening to their preferences and offering expert advice based on body type, venue, and personal style.
  • Demonstrated excellent problem-solving skills when addressing any challenges faced during fittings or alterations appointments, ensuring client satisfaction at all times.
  • Provided emotional support for stressed brides throughout their wedding planning journey by offering compassionate guidance in addition to fashion expertise.
  • Educated brides on proper gown care, fitting procedures, and alterations timelines to set realistic expectations and avoid last-minute stressors.
  • Managed inventory control systems to maintain accurate stock levels, minimize loss, and optimize sales opportunities for the boutique.
  • Assisted with event planning initiatives such as bridal expos and fashion shows, showcasing the boutique''s unique offerings while attracting potential new clientele.
  • Organized trunk shows featuring designer collections, boosting boutique visibility within the local market and driving sales growth.
  • Delivered exceptional customer service during all stages of the bridal gown selection process, from initial consultation through final fittings and pick-up dates.
  • Expanded bridal accessory offerings within the boutique by researching market trends, sourcing new products, and connecting with potential suppliers worldwide.
  • Coordinated closely with alteration specialists to ensure timely completion of customizations according to each bride''s unique specifications.
  • Maintained a visually appealing showroom floor by regularly updating displays with new inventory and seasonal trends.

Client Advisor

Coach
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Built rapport with repeat customers, fostering long-term loyalty to the brand.
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.

Receptionist

Winstead Lawn Care
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone, or postal mail.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.

Education

High School Diploma -

Cape May County Technical High School
Cape May Court House, NJ
01-2008

Skills

  • Customer experience management
  • Client consultation
  • Fashion knowledge
  • Sales strategy
  • Social media marketing
  • Inventory management

Timeline

Bridal Consultant

Davids Bridal

Client Advisor

Coach

Receptionist

Winstead Lawn Care

High School Diploma -

Cape May County Technical High School
Jade Winstead