Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
Work History
Emergency Law Dispatcher
Charleston County Consolidated Emergency Center
03.2024 - 10.2024
Dispatching emergency and non-emergency calls: Sending the appropriate response personnel, such as police, fire, or medical units, to the scene, ensuring the right resources are deployed for the situation
Coordinating responses: Organizing and directing multiple responders, including police, fire, and medical units, to ensure a unified and effective response to emergencies
Communicating with responders: Providing critical information to responders en route to the scene, including caller information, location details, and any special instructions
Anticipating and compensating for potential misunderstandings: Recognizing potential communication breakdowns and taking proactive steps to clarify information, ensuring accurate and timely responses
Maintaining situational awareness: Continuously monitoring the situation and updating information as needed, making adjustments to responses as circumstances evolve
Overall, my role is to efficiently and effectively manage emergency situations, ensuring timely and appropriate responses to protect life, property, and public safety.
Flight Attendant
Hawaiian Airlines
05.2013 - 10.2024
As a Flight Attendant I deliver authentic Hawaiian hospitality in everything I do, while ensuring the safety and comfort of all guests
I am able to handle emergency situations and work in varying climatic conditions, turbulence and varying cabin pressurization
I also may be required to stand for up for four to seventeen hours, during which time stooping, twisting, and pulling and pushing cabin equipment may be necessary
I am a first responder in the air and required to know all CPR, first aid and immediate actions that need to be taken given any medical circumstance, while also remaining extremely calm in any situation.
Dairy Farm Milker
Koepke Farms LLC
09.2022 - 03.2024
As a first shift dairy milker I am responsible for milking 6 groups of cows which estimates between 390-400 total cows
I ensure the health and safety of the animals as well as assist with calf care
Daily duties include herding all groups into parlor, pre dip, wipe, place milkers on and post dip
I am also responsible for doing the laundry of the towels mid shift and finally the complete wash down of the parlor
In total I work between six and half to seven hours to complete all responsibilities.
Shift Leader
Coronado Brewing Company
07.2020 - 07.2021
As a shift leader I am responsible for running the food line and ensuring food orders are coming out correctly and efficiently
I am responsible for ensuring the staff provides excellent customer service as well as deescalate any and all situations
My duties range from opening the restaurant as well as closing the restaurant to operating standards
Also responsible for doing the nightly banking and deposits for the restaurant that day of business, as well as ensure that labor is at a reasonable percentage number and phase co-workers accordingly if need be
I was also responsible for training any new hires.
Cocktail Server
Dukes Waikiki
12.2011 - 12.2012
Service beverages to guests from bar adding appropriate garnishments
Check guest's identification to ensure they meet minimum age requirements
Assist servers with guest requests as needed
Assist in removal of dishes and glasses
Stock service areas with supplies
Must have a courteous, friendly and professional demeanor
Ability to complete assigned tasks under stressful situations and fast-paced environment.
Education
Some College in Bachelor Degree -
Southwestern Community College
Chula Vista, CA
01.2009
Skills
Minimum Typing Speed 60
Adaptability
Commercial Airline Flight Attendant
Reliable
Multitasking Abilities
Utilized Computer Aided Dispatch (CAD) Software
Maintained and Operated Motorola Radio
IAED International Academics of Emergency Dispatch Certification in Fire Dispatch, Police Dispatch and Medical Emergency Dispatch
CPR Certified
Time Management
Windows Computer System
Data Entry
Microsoft Office Suite
Serving Experience
Food Safety
Public Safety
Thrive in high-pressure situations
Communication
Customer Relations
Dispatch Coordination
Work Order Management
Schedule Management
Timeline
Emergency Law Dispatcher
Charleston County Consolidated Emergency Center
03.2024 - 10.2024
Dairy Farm Milker
Koepke Farms LLC
09.2022 - 03.2024
Shift Leader
Coronado Brewing Company
07.2020 - 07.2021
Flight Attendant
Hawaiian Airlines
05.2013 - 10.2024
Cocktail Server
Dukes Waikiki
12.2011 - 12.2012
Some College in Bachelor Degree -
Southwestern Community College
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