Jade Zyearia

• Managed customer service operations, including taking orders and resolving complaints.
• Trained and supervised new employees on bakery operations and procedures.
• Operated cash registers and processed payments accurately.

• Supported daily operations of the Student Resource and Advocacy Center (SRAC) Market, ensuring efficient service delivery to students.

• Served as the first point of contact, assisting students with SRAC services, including guiding them through the sign-up process.

• Received, sorted, and inspected food bank and donor deliveries, ensuring freshness and quality.

• Provided clerical support through document sorting and other administrative tasks.

• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations.

• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Answered product questions and assisted customers in selection and checkout.
• Conducted inventory analysis to determine optimal stock levels.

• Phlebotomy & Specimen Collection: Performed in both class and in-patient settings.

• Specimen Processing & Data Management: Processed, organized, and managed specimens using the Laboratory Information System.

• Training & Mentorship: Served as a student and mentor for newer students.

• Medical Assistance: Completed clinical and administrative tasks in healthcare settings, including recording patient history and administering injections.

• Trained, coached, and mentored new sales associates for maximum performance.
• Assisted with payroll and inventory.
• Handled cash register operations and payment processing.